When it comes to print and mail outsourcing, you may have questions or want to learn more. We understand. Below are valuable resources and information to help guide you in your outsourcing journey. On this page, you’ll find:
- FSSI “About Us” Video
- knowledgeStream (Our exclusive educational resource!)
- Case Studies
FSSI “About Us” Video – See Us in Action!
Take a behind-the-scenes tour of the FSSI print production and mailing facility. See all the passionate people and cutting-edge technology that goes into every print and mail project that enters our facility.
Featured Whitepaper Downloads
The Top 10 Reasons to Outsource Print-Mail Production
Whether you’re new to outsourcing or just need more data to help finalize your decision, our special report will weigh in on the operational and technical considerations of this widely used cost-saving strategy (and present some benefits you may not have thought of!).
The Truth About Conversions
Get an inside look into what happens once you partner with a print-mail provider (it isn’t as intimidating as it seems!). We’ll provide behind-the-scenes conversion tips to accomplish a painless data conversion process and ensure a smooth journey from beginning to end.
Moving to Color
When it comes to your customer communications, should you move to full color? Color can increase response rates, customer satisfaction, loyalty and brand awareness. Learn how this change can make your documents more aesthetically pleasing while you become more competitive (and how easy it is to do!).
knowledgeStream, FSSI’s integrated learning portal, is an exclusive educational resource for FSSI clients and staff to attain knowledge, skills and technical certifications (LSO, MSO and WSO) that enable them to grow and excel today, and throughout their professional careers.
Through a structured curriculum of certifications, educational webinars, videos, presentations, live demos and other content:
- Clients learn to create, manage and optimize workflow processes with little or no support
- FSSI staff can perfect their technical skills to continue providing an exceptional level of service and support
(Note: You will need login credentials to access the certification exams and other content. Contact your Client Services rep for assistance.)
Getting Started Outsourcing Guide
The Ultimate Guide to the USPS
How to Choose the Best Print and Mail Vendor
The Types of Documents we Process at FSSI
Communications Grow Guide
Glossary of Printing and Design Terminology
Glossary of Mailing Terminology
Client Case Studies
The ePresentment Power of eStreamone and Solimar’s SOLsearcher
Today’s consumers expect an omnichannel approach to their bills and statements. Studies continue to show that a significant percentage of consumers want to receive paper documents and want to access that same information through a mobile app or online through a secure portal. The change in customer behaviors and technological improvements led FSSI to develop those solutions for their customers, resulting in eStreamOne for ePresentment.
To meet customer demand for increased ePresentment capabilities and services, FSSI developed its eStreamOne platform powered by Solimar’s SOLsearcher Enterprise (SSE). With eStreamOne, they can deliver millions of statements electronically from an archive now reaching more than 1 billion images.
Trane Showcases FSSI Energy Initiative in Global Success Story
In support of FSSI’s ongoing sustainability commitment, FSSI partnered with Trane to implement energy upgrades that resulted in a safer, more comfortable, more energy-efficient workplace. Read about the measures and ROI that led Trane to feature FSSI in its global marketing materials (and on its Commercial Innovation web page).
FSSI Healthcare Statement Production & Mailing Solution Gives United WestLabs, Inc. a Healthier Bottom Line
One critical aspect of this healthcare service company’s operation is printing and mailing HIPAA-compliant patient-billing statements. Before contacting FSSI, the process cost them much more than it should, in terms of paper, postage and stress. Read the case study to learn how FSSI gave United WestLabs, Inc. profits a shot in the arm.
FSSI Featured in Pitney Bowes Partner Case Study
We enlisted a longstanding partner, Pitney Bowes, to assist in an internal efficiency initiative, resulting in a customized deployment of the company’s industry-leading Presort Services. The program’s success led to FSSI being featured in a Pitney Bowes Partner Success Story.
FSSI’s High-Volume Letter Automation Restores Accuracy, Efficiency for National Student Loan Provider
Read how letterStreamOne™, FSSI’s dynamic letter correspondence solution, saved time, reduced labor costs and improved document security for a leading student-loan servicing company.