Print and Mail Services for Insurance Companies

Full-Service Print and Mail Solutions Designed for Insurance Companies

Our print-mail outsourcing solutions are exactly what today’s insurance companies need to reduce the risks and costs of insurance document processing. We’ve worked with auto insurance, health insurance, and other insurance providers. FSSI combines best-in-class technologies with certified secure printing processes. That helps us provide customized print and mail services that automate and track the production and delivery of printed or electronic policyholder communications, including:

  • Monthly Policy Billing Statements
  • Policy Cancellation Notices
  • Renewal Declarations
  • Policy Reinstatement Notices w/Proof of Mailing (POM)
  • Explanation of Benefits (EOB) Statements
  • Lender-Placed Insurance Letters
  • Notices of Collateral Protection Insurance

What Sets us Apart from Other Print and Mail Providers?

  • Real-time Workflow Tracking & Reporting
    workStreamOne™: Ease the stress and pressures of regulatory compliance audits with FSSI’s industry-exclusive online compliance-reporting tool. Check the status of any insurance document mailing job sent to FSSI for processing, anytime, from any web-connected device. Detailed volume and activity reports are generated and updated (in real-time) as each file is processed—and all throughout production. This solution is provided at no extra charge.
  • Real-time Document Tracking & Reporting
    Secure Compliance: another FSSI exclusive, Secure Compliance (via the workStreamOneportal) enables insurance company teams to view date and time stamps for each unique document sent, from file receipt at FSSI through carrier delivery to the final destination. Secure Compliance accurately reports the disposition and location of every mailpiece, while offering flexible delivery options that fit your insurance company’s mailing strategy and budget.
  • Disaster Recovery & Business Continuity
    To safeguard against data loss due to unexpected events, insurance companies can rely on FSSI to provide Disaster Recovery backup and production overflow services. Learn more about how FSSI manages disaster recovery and business continuity in order to protect the sensitive data of your customers during a disaster.
  • Compliance Letter & Notice Management
    letterStreamOne™: The insurance industry’s most powerful and flexible compliance letter/notice management solution, letterStreamOne helps insurance company teams efficiently manage time-critical insurance correspondence in accordance with regulatory mandates. When combined with FSSI’s digital print-mail production and reporting, letterStreamOne ensures compliant processing and delivery of letters, notices and insurance declarations.
  • Electronic Bill Presentment & Payment (EBPP)
    eStreamOne™: Forward-thinking insurance companies looking for new policyholder touchpoints frequently integrate FSSI’s flexible ePresentment and payment solution into their offering. It combines multiple document presentment and payment alternatives, with multiple infrastructure options and unlimited archival capacity, enabling you to satisfy consumers’ multichannel preferences, while accelerating remittance times and improving cash flow.

SMS Text Message Services for Insurance Companies

The insurance industry is one of the most fiercely competitive markets in the world. Sometimes even the tiniest improvements in your insurance marketing, customer retention strategies, and overall operating efficiency can have a big impact on the success of your business.

Integrating SMS Text Messaging into your business is one of those small changes that can have a tremendous impact on your success. SMS text message services can help you send customer messages at a fraction of the price of other communication channels. SMS Text Message benefit your insurance business in many ways including:

  • Lower Acquisition Cost
  • Improved Cross-Selling
  • Change the Way you Handle Quotations
  • Streamline Claims Process with Two-Way SMS Texting Services
  • Increase Customer Retention
  • Save Time with Automated Workflow

Print-Mail Outsourcing Consultation

We specialize in full-service print and mail services. We’ve used our nearly 40 years of experience to build effective print and mail solutions designed with the unique requirements and objectives of the insurance industry in mind. Our services include printing, mailing and electronic document presentment. We’ve crafted policyholder communications strategies designed specifically for ever-changing compliance regulations. We work with a variety of different specialties including auto insurance, home, life, health insurance companies and more. When processing and mailing of insurance documents, quality, accuracy, security, and value are all at the core of our processes.

FSSI gives you more of each. Could your insurance company benefit from outsourcing your print and mail? Contact an insurance outsourcing specialist at 714.436.3300 or contact us for a no-obligation consultation, to schedule a product demo or a review of your existing insurance documents. If you are evaluating the pros and cons of outsourcing check out our blog post Benefits of Outsourcing for Insurance Companies.