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The ePresentment Power of FSSI and Solimar’s SOLsearcher Enterprise
Solimar, a global leader in customer communication management and delivery solutions, recently presented a new case study that spotlights their partnership with FSSI to provide innovative ePresentment services – in addition to highlighting FSSI’s achievement of delivering more than ONE BILLION images. To meet...

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Leveraging Direct Mail Marketing in Auto Finance
In today's digital age, we are constantly consuming information from various brands through emails, web ads, social media and even text messaging. This may tempt some auto finance companies to solely focus their efforts on digital marketing, but one traditional communication channel still gets customers’ motors running:...

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Myths About Outsourcing Print and Mail
Do you remember a time that you reached out to a company and were able to get your question answered or issue resolved quickly and to your satisfaction? How about another time when you couldn’t reach anyone and were given the run around – with less than stellar results? Service is the cornerstone of every...

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Growth Marketing and Member Retention Strategies for Credit Unions
Don’t look now but credit union members and prospects are tuning out. And who can blame them, really? They’re busy, distracted and numb to the thousands of impersonal, irrelevant messages that bombard their senses daily. Credit union marketers can keep trying to connect the way they have been. Or, they can engage and...

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Compliance Communications Guide for Print and Mail Communications
Regulatory compliance is important for financial services communications because it helps ensure that the information being communicated is accurate, fair, and transparent. This is important for protecting consumers, maintaining the integrity of financial markets, and ensuring the stability of the financial...

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Customer Notification Solutions Keep Financial Customers Up to Speed
Customer alerts and notifications have a huge impact on customer satisfaction, retention and overall revenue – yet many organizations don’t have an effective notification strategy in place. Informing recipients when a statement is ready to view or a payment is due via real-time alerts keeps customers informed and up...

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Fun Facts About Baobab Trees
Welcome. If you’ve reached this blog, you either noticed the “Easter egg” in our annual calendar with the URL to this blog or happened to find this content in Google or on the FSSI website. So, what’s this post all about? Why is a document outsourcing specialist talking about baobab trees? FSSI's Annual...

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Use Transpromo Marketing to Make Transactional Statements Stand Out
Transactional documents, more commonly known as bills, statements and invoices, arrive in consumer mailboxes and inboxes every month. Companies leverage these critical communications to market to existing customers. What some companies see simply as whitespace in a document, others consider a marketing gold mine –...