Blog

The ePresentment Power of FSSI and Solimar’s SOLsearcher Enterprise

FSSI logo Michael Ouellet on July 10, 2023

Solimar, a global leader in customer communication management and delivery solutions, recently presented a new case study that spotlights their partnership with FSSI to provide innovative ePresentment services – in addition to highlighting FSSI’s achievement of delivering more than ONE BILLION images. To meet...

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Loan documents with a toy car and someone being handed a car key
Loan documents with a toy car and someone being handed a car key

Leveraging Direct Mail Marketing in Auto Finance

FSSI logo Heather Brunson on June 23, 2023

In today's digital age, we are constantly consuming information from various brands through emails, web ads, social media and even text messaging. This may tempt some auto finance companies to solely focus their efforts on digital marketing, but one traditional communication channel still gets customers’ motors running:...

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passion for service logo with image of a handshake
passion for service logo with image of a handshake

Myths About Outsourcing Print and Mail

FSSI logo Heather Brunson on April 20, 2023

Do you remember a time that you reached out to a company and were able to get your question answered or issue resolved quickly and to your satisfaction? How about another time when you couldn’t reach anyone and were given the run around – with less than stellar results? Service is the cornerstone of every...

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a notebook with marketing campaign planning highlighted
a notebook with marketing campaign planning highlighted

Growth Marketing and Member Retention Strategies for Credit Unions

FSSI logo Michael Ouellet on February 10, 2023

Don’t look now but credit union members and prospects are tuning out. And who can blame them, really? They’re busy, distracted and numb to the thousands of impersonal, irrelevant messages that bombard their senses daily. Credit union marketers can keep trying to connect the way they have been. Or, they can engage and...

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A clipboard with a compliance checklist on it
A clipboard with a compliance checklist on it

Compliance Communications Guide for Print and Mail Communications

FSSI logo Michael Ouellet on January 16, 2023

Regulatory compliance is important for financial services communications because it helps ensure that the information being communicated is accurate, fair, and transparent. This is important for protecting consumers, maintaining the integrity of financial markets, and ensuring the stability of the financial...

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notification bell
notification bell

Customer Notification Solutions Keep Financial Customers Up to Speed

FSSI logo Heather Brunson on December 27, 2022

Customer alerts and notifications have a huge impact on customer satisfaction, retention and overall revenue – yet many organizations don’t have an effective notification strategy in place. Informing recipients when a statement is ready to view or a payment is due via real-time alerts keeps customers informed and up...

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silhouette of an African savanna
silhouette of an African savanna

Fun Facts About Baobab Trees

FSSI logo Heather Brunson on December 21, 2022

Welcome. If you’ve reached this blog, you either noticed the “Easter egg” in our annual calendar with the URL to this blog or happened to find this content in Google or on the FSSI website. So, what’s this post all about? Why is a document outsourcing specialist talking about baobab trees? FSSI's Annual...

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a bank statement explaining transpromo marketing
a bank statement explaining transpromo marketing

Use Transpromo Marketing to Make Transactional Statements Stand Out

FSSI logo Heather Brunson on September 12, 2022

Transactional documents, more commonly known as bills, statements and invoices, arrive in consumer mailboxes and inboxes every month. Companies leverage these critical communications to market to existing customers. What some companies see simply as whitespace in a document, others consider a marketing gold mine –...

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