Leveraging Big Data in Customer Communications
Big data is everywhere because, well — it’s BIG! Internet users, alone, generate an estimated average of 2.5 quintillion bytes (that’s A LOT - a quintillion is a number equal to 1 followed by 18 zeros) of data each day. 1 These massive data volumes are projected to double every two years. 2 All of this... Read More »
Disaster Recovery Planning as Part of Your Business Continuity Plan
It’s easy to assume a downtime event will never happen to your company, but the truth is more than 50% of companies have experienced a downtime event that lasted a full workday in the last five years. Of the companies that experienced a major data disaster, 96% of those that had a disaster recovery plan... Read More »
Improving the Data Security and Privacy of your Organization
Is Your Company Doing Enough to Safeguard its Customers’ Sensitive Data? Data security and privacy are vital in today’s digital world for protecting personal customer information and maintaining your company’s reputation as a trusted brand. In this blog, we define sensitive data and how companies... Read More »
Guide to Print and Mail Outsourcing: What to Expect?
Did your company just make the switch to outsourcing its high-volume printed and mailed customer communications? You are not alone. As companies grow, outsourcing business processes becomes a necessity and tool for success. Banks, credit unions, healthcare institutions, auto finance companies and utility... Read More »
Want to Streamline Bill Payments? Add These Three Things to Your Statements.
Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to... Read More »
