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Examples of different types of statement enhancements.
Examples of different types of statement enhancements.

3 Design Tips for Enhancing Financial Statements for Increased Engagement

FSSI logo Michael Ouellet on May 24, 2021

Improve Customer Relationships with Well-Designed Documents Many companies still haven't realized just how valuable well-designed transactional documents are to their business strategy. Creating engaging financial statements and invoices expands brand awareness, nurtures customer relationships and increases payment...

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Animated business people with charts in the background.
Animated business people with charts in the background.

Leveraging Big Data in Customer Communications

FSSI logo Michael Ouellet on April 13, 2021

Big data is everywhere because, well — it’s BIG! Internet users, alone, generate an estimated average of 2.5 quintillion bytes (that’s A LOT - a quintillion is a number equal to 1 followed by 18 zeros) of data each day. 1 These massive data volumes are projected to double every two years. 2 All of this newly...

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Person toppling blocks like dominos.
Person toppling blocks like dominos.

Disaster Recovery Planning as Part of Your Business Continuity Plan

FSSI logo Michael Ouellet on March 25, 2021

It’s easy to assume a downtime event will never happen to your company, but the truth is more than 50% of companies have experienced a downtime event that lasted a full workday in the last five years. Of the companies that experienced a major data disaster, 96% of those that had a disaster recovery plan survived while...

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Digital padlock with persons hands in the background.
Digital padlock with persons hands in the background.

Improving the Data Security and Privacy of your Organization

FSSI logo Kelly McConville on March 5, 2021

Is Your Company Doing Enough to Safeguard its Customers’ Sensitive Data? Data security and privacy are vital in today’s digital world for protecting personal customer information and maintaining your company’s reputation as a trusted brand. In this blog, we define sensitive data and how companies can help reduce...

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Animated person paying bills on their phone.
Animated person paying bills on their phone.

Want to Streamline Bill Payments? Add These Three Things to Your Statements.

FSSI logo Michael Ouellet on January 26, 2021

Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to achieve...

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Person sweeping with a big manilla folder in the background that says customer data.
Person sweeping with a big manilla folder in the background that says customer data.

Address Cleansing and the USPS Mailer Scorecard

FSSI logo Michael Ouellet on January 11, 2021

The beginning of a new year is the perfect time to optimize your marketing strategies. One of the most beneficial ways to do this is by address cleansing your customer mailing database. According to an Experian Data Quality survey, over 32% of address data that businesses have is inaccurate. This incorrect data can...

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Animated house diagram with each part of the house representing a different utility type.
Animated house diagram with each part of the house representing a different utility type.

How Strategically-Designed Utility Bills Can Improve Customer Engagement

FSSI logo Michael Ouellet on December 10, 2020

Gas, electric, water, cable, waste management and more – almost every resident uses these utilities and subsequently needs to pay their bills. These utility billing statements provide a unique opportunity to communicate with this dedicated audience, from providing payment due and account information to including...

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dial that says efficiency.
dial that says efficiency.

Ways to Improve Business Efficiency

FSSI logo Michael Ouellet on October 21, 2020

Have you been researching ways to improve your business? Or simply looking into different methods of increasing productivity? If you answered “yes” to either question, continue reading. The backbone of every successful company relies on an efficient workforce, which includes everyone from senior management to the...

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