Print and Mail Services for Consumer Finance

Image of financial printing credit cards

FSSI is a full-service financial printing and mailing company, processing millions of statements, invoices, checks, regulatory documents and marketing mailers for consumer finance companies. Our customizable solutions help you streamline the complexities of sending transactional documents and direct mail campaigns.

Want to increase collections and response rates? Outsource the data processing, design, printing and mailing of your transactional and marketing documents to FSSI, a trusted financial printing partner to the consumer lending industry.

Print and Mail Services Include:

  • Statement processing
  • eStatements and online banking portals
  • Direct mail and other mail marketing services
  • Statement redesign
  • SMS text messages
  • Data processing
  • In-house development team
  • eDelivery and eNotifications
  • End-of-year tax forms
HIPAA and SOC 2 Seals.

Trusted Financial Statement Processing

FSSI has over 45 years of experience serving consumer finance companies, auto lenders, personal loan providers, and other financial institutions with secure, compliant print and mail solutions. Most financial printing providers offer one-size-fits-all packages. We customize our statement printing and mailing solutions to fit your specific compliance requirements, communication goals, and budget.

Let us help you build a scalable communication plan built around your business:

  • Specialized experience in the highly regulated consumer lending industry, including credit card statements, loan documents, and required disclosures
  • Compliance-ready and secure, with SOC 2-certified facilities and processes designed to meet HIPAA and other financial industry standards
  • Personalized solutions tailored to your firm’s unique communication and marketing goals, not a generic template applied to every client

Why Consumer Finance Companies Outsource Print and Mail

  • Producing financial documents in-house is expensive, resource-intensive, and difficult to scale. Outsourcing to FSSI removes those friction points:
  • Significantly lower processing costs compared to in-house production, with no equipment purchases, maintenance contracts, or dedicated staffing
  • No capital investment required in printing or mailing technology
  • Frees your internal teams to focus on core business activities
  • Individual mailpiece tracking so you always know where documents are in the delivery cycle

We provide full transparency over your document processing. Outsource the work without giving up control.

See All of Our Services

About FSSI

FSSI partners with consumer finance companies to produce and deliver compliant loan statements, payment notices, and targeted marketing materials through secure print, mail, and digital solutions.

With over 45 years of experience and SSAE-18 Type II audited security, we help consumer finance providers maintain accuracy, meet regulatory requirements, and keep customer communications running without interruption.

We operate from four facilities nationwide. Corporate headquarters are in Santa Ana, CA, with print and mail operations in Coppell, TX; Orlando, FL; and Lincoln, RI. This multi-site infrastructure provides operational redundancy and secure data handling across every job we process.

Learn More About FSSI

Statement Sample PDFs

Take a deeper look at our statement processing and mailing solutions.

Statement Printing and Mailing Services
financial document printed at fssi

What Types of Financial Documents Are Processed at FSSI?

You require accurate and compliant consumer finance communications. Realize the benefits of outsourcing loan documents, financial statements, invoices, and regulatory letters to an experienced print-mail service provider. You’ll experience the ROI of partnering with FSSI for these and other financial documentation:

  • Credit card statements, invoices and coupons
  • Annual reports and compliance documents
  • Registration statements
  • Collection letters
  • Adverse action letters
  • Direct mail postcards and marketing letters
  • Privacy notices
  • Credit risk disclosure notices
  • Customer welcome packets

Value-Added Features

financial printing professionals filling out forms in an office setting

The reality is that most consumer finance companies need more than just simple financial printing and mailing services. For that reason, FSSI offers a full suite of exclusive, integrated multichannel delivery and marketing solutions, including:

  • Real-time document tracking & reporting:  Seamlessly view date and time stamps for each unique consumer document you send, from file receipt at FSSI, through carrier delivery to the intended recipient. You’ll have an accurate, verifiable record of the disposition and location of every unique mailpiece. Flexible delivery options include USPS First Class, Express and Certified Mail and commercial delivery from FedEx and UPS.
  • Compliance letter & notice management: Securely create, revise, approve and store document templates online, anytime using Microsoft Word®. FSSI’s compliance and tracking tools work together to do more. Your high-volume correspondence efforts become easier with less redundancy and greater control.
  • Statement redesign & targeted messaging: With FSSI, consumer finance companies enjoy a virtually unlimited range of design options. We offer targeted messaging, whitespace management and other response-generating enhancements, even if you send print-ready data, such as PDFs or PostScript.
  • Direct mail services for the financial industry: Regulatory compliance is important for financial services companies, and we have over 45 years of experience in handling sensitive financial information. We apply that same data-handling expertise to the direct mail industry. Whether you send postcards, letters, or any other type of direct mailer, you can expect the same level of data privacy and security.
electric financial documents graphic

eStatement Processing Services

Interested in improving your eStatement and electronic bill presentment processes? Switching or improving eStatements can save your financial institution money compared to traditional paper statements.

FSSI’s eStatement solutions enhance the format and clarity of electronic documents, attracting more customers and improving the user experience for current users. Our services include:

  1. Simplified management through API integration and online portals.
  2. Convenient eNotifications and secure payment options.
  3. Real-time analytics for your customers.
  4. Personalized support from our consultants.
  5. Versatile communication options through SMS, email, and alerts.

Take advantage of FSSI’s complete electronic bill solutions, including eStatements, SMS notifications, and mobile payments. Our in-house team ensures quick and efficient deployment of electronic communication, offering customized content for both transactional and promotional documents.

data security and privacy practices at for financial document printing

Ironclad Data Security and Privacy

Government regulations from the FDIC, CFPB, and other financial oversight bodies are constantly evolving. FSSI keeps pace with them.

We maintain SOC 2 (SSAE-18 Type II) and HIPAA compliance across all facilities, with security practices covering building access, user and server controls, secure data standards, archival, document handling, and employee training.

This includes:

  • Building security
  • User/server-level security
  • Secure data standards
  • Secure data archival options
  • Document security
  • Employee training

Learn more about our security and privacy infrastructure.

examples of financial direct mail pieces and electronic direct mail

Direct Mail Marketing for Financial Services

Our financial direct mail services take a multichannel approach built specifically for the financial industry, combining personalization, precise targeting, and real-time performance tracking.

Key financial direct mail services include:

  • High-impact postcards and personalized letters tailored to your audience
  • Variable data printing for individualized materials at scale
  • Targeted mailing lists to reach the right prospects
  • Digital integration with online retargeting and marketing automation
  • Real-time campaign tracking through an easy-to-use online dashboard

Our automated process handles every stage of execution, from print production to delivery, while built-in attribution tools provide the data you need to optimize performance and improve ROI.

Financial services companies can learn more by visiting Splash, our direct mail and marketing services division.

Splash data Driven Direct Mail Marketing Logo
example of a financial document printed at fssi

No-Obligation Consumer Financial Document Printing and Mailing Consultation

Our cutting-edge processes and technology empower us to maintain 100% data-to-document integrity and precision throughout the production process.

We specialize in assisting financial services organizations, including consumer finance firms, in securely processing essential documents that not only maintain compliance but also help drive member engagement and ROI. Allow us to assist your financial services institution in securely managing:

  • Customer statements
  • Targeted marketing communications
  • Tax-related documents
  • Electronic statements (eStatements)
  • Monthly newsletters
  • Multichannel direct mail campaigns

Whether you’re interested in exploring our financial printing solutions or seeking to enhance your existing customer statements, we invite you to get in touch. Contact us online or reach us at 714.436.3300 today for a no-obligation consultation, to schedule a product demonstration, or to review your current member document strategies. Your success in the financial services industry is our priority.