Print and Mail Services for Consumer Finance
Consumer finance companies need print and mail services that are fast, secure, and built for accuracy. FSSI provides financial printing and mailing services that help lenders and other financial institutions manage high-volume statements, notices, and customer communications with less friction and more control.
From transactional mail to targeted direct mail, we help you produce and deliver important documents on time. Our workflow supports sensitive data, compliance requirements, and the day-to-day demands of financial communications.
Print and Mail Services Include:
- Statement processing
- eStatements and online banking portals
- Direct mail and other mail marketing services
- Statement redesign
- SMS text messages
- Data processing
- In-house development team
- eDelivery and eNotifications
- End-of-year tax forms
Secure Print and Mail Services for Consumer Finance
Financial communications require more than just a printer and postage. They require dependable processes, careful data handling, and consistent output across every mailing cycle.
FSSI offers secure print and mail outsourcing for consumer finance organizations that need to streamline production without sacrificing quality or privacy. We can support a wide range of document types, including statements, letters, notices, and marketing mailers.
And because every mailing matters, our processes are built to help reduce errors, improve turnaround times, and protect customer information throughout production and delivery.
Let us help you build a scalable communication plan built around your business:
- Specialized experience in the highly regulated consumer lending industry, including credit card statements, loan documents, and required disclosures
- Compliance-ready and secure, with SOC 2-certified facilities and processes designed to meet HIPAA and other financial industry standards
- Personalized solutions tailored to your firm’s unique communication and marketing goals, not a generic template applied to every client
Why do financial institutions outsource print and mail?
- Producing financial documents in-house is expensive, resource-intensive, and difficult to scale. Outsourcing to FSSI removes those friction points:
- Significantly lower processing costs compared to in-house production, with no equipment purchases, maintenance contracts, or dedicated staffing
- No capital investment required in printing or mailing technology
- Frees your internal teams to focus on core business activities
- Individual mailpiece tracking so you always know where documents are in the delivery cycle
We provide full transparency over your document processing. Outsource the work without giving up control.
What Types of Financial Documents Are Processed at FSSI?
You require accurate and compliant consumer finance communications. Realize the benefits of outsourcing loan documents, financial statements, invoices, and regulatory letters to an experienced print-mail service provider. One that protects your customers’ PII.
We process a wide range of financial documents and customer communications, including:
- Bank statements
- Credit card statements
- Loan statements and payment notices
- Invoices and coupons
- Regulatory notices and compliance letters
- Adverse action letters
- Privacy notices
- Tax forms
- Direct mail postcards and marketing letters
- Welcome packets and customer correspondence
About FSSI
FSSI partners with consumer finance companies to produce and deliver compliant loan statements, payment notices, and targeted marketing materials through secure print, mail, and digital solutions.
With over 45 years of experience and SSAE-18 Type II audited security, we help consumer finance providers maintain accuracy, meet regulatory requirements, and keep customer communications running without interruption.
We operate from four facilities nationwide. Corporate headquarters are in Santa Ana, CA, with print and mail operations in Coppell, TX; Orlando, FL; and Lincoln, RI. This multi-site infrastructure provides operational redundancy and secure data handling across every job we process.
Corporate Social Responsibility
There’s more behind the scenes than print and mail. Take a look at how we approach responsibility across security, sustainability, and community.
Statement Sample PDFs
Take a deeper look at our statement processing and mailing solutions.
Value-Added Features
The reality is that most consumer finance companies need more than just simple financial printing and mailing services. For that reason, FSSI offers a full suite of exclusive, integrated multichannel delivery and marketing solutions, including:
- Real-time document tracking & reporting: Seamlessly view date and time stamps for each unique consumer document you send, from file receipt at FSSI through carrier delivery to the intended recipient. You’ll have an accurate, verifiable record of the disposition and location of every unique mailpiece. Flexible delivery options include USPS First Class, Express and Certified Mail and commercial delivery from FedEx and UPS.
- Compliance letter & notice management: Securely create, revise, approve and store document templates online, anytime using Microsoft Word®. FSSI’s compliance and tracking tools work together to do more. Your high-volume correspondence efforts become easier with less redundancy and greater control.
- Statement redesign & targeted messaging: With FSSI, consumer finance companies enjoy a virtually unlimited range of design options. We offer targeted messaging, whitespace management and other response-generating enhancements, even if you send print-ready data, such as PDFs or PostScript.
- Direct mail services for the financial industry: Regulatory compliance is important for financial services companies, and we have over 45 years of experience in handling sensitive financial information. We apply that same data-handling expertise to the direct mail industry. Whether you send postcards, letters, or any other type of direct mailer, you can expect the same level of data privacy and security.
eStatement Processing Services
Interested in improving your eStatement and electronic bill presentment processes? Switching or improving eStatements can save your financial institution money compared to traditional paper statements.
FSSI’s eStatement solutions enhance the format and clarity of electronic documents, attracting more customers and improving the user experience for current users. Our services include:
- Simplified management through API integration and online portals.
- Convenient eNotifications and secure payment options.
- Real-time analytics for your customers.
- Personalized support from our consultants.
- Versatile communication options through SMS, email, and alerts.
Take advantage of FSSI’s complete electronic bill solutions, including eStatements, SMS notifications, and mobile payments. Our in-house team ensures quick and efficient deployment of electronic communication, offering customized content for both transactional and promotional documents.
Ironclad Data Security and Privacy
Consumer finance mailings often contain sensitive customer information. That means your print and mail partner needs strong controls in place to help protect PII and support compliance requirements.
FSSI uses secure processes to help safeguard financial data during production and mailing. Our team understands the importance of accuracy, privacy, and accountability in every step of the workflow.
We help support secure document handling for statements, notices, and other regulated communications. That gives your team a more dependable way to manage critical customer mail.
We maintain SOC 2 (SSAE-18 Type II) and HIPAA compliance across all facilities, with security practices covering building access, user and server controls, secure data standards, archival, document handling, and employee training.
This includes:
- Building security
- User/server-level security
- Secure data standards
- Secure data archival options
- Document security
- Employee training
Learn more about our security and privacy infrastructure.
Financial Direct Mail That Gets Attention
Financial direct mail is still a valuable channel for consumer finance organizations. It can support acquisition, retention, cross-sell efforts, and customer re-engagement.
FSSI helps financial brands create and send personalized direct mail that supports business goals and customer response. From postcards to letters, we can help you build campaigns that are relevant, timely, and easy to measure.
And when direct mail is connected to your broader communications strategy, it can do more than reach an inbox. It can drive action.
Key financial direct mail services include:
- High-impact postcards and personalized letters tailored to your audience
- Variable data printing for individualized materials at scale
- Targeted mailing lists to reach the right prospects
- Digital integration with online retargeting and marketing automation
- Real-time campaign tracking through an easy-to-use online dashboard
Our automated process handles every stage of execution, from print production to delivery, while built-in attribution tools provide the data you need to optimize performance and improve ROI.
Financial services companies can learn more by visiting Splash, our direct mail and marketing services division.
Outsourcing for Consumer Finance Teams
Consumer finance teams often deal with high document volume, tight timelines, and changing compliance needs. Outsourcing can help reduce pressure on internal teams while improving throughput and control.
FSSI supports print and mail outsourcing for lenders and other financial institutions that need a dependable production partner. We help manage complex mailing requirements, recurring statement cycles, and customer-facing communications with a process built around efficiency and precision.
That means fewer moving parts for your team. And more time to focus on core priorities.
No-Obligation Consumer Financial Document Printing and Mailing Consultation
FSSI provides secure financial printing and mailing for consumer finance organizations that need accurate, compliant document delivery at scale. Our services help financial institutions manage customer statements, marketing communications, tax documents, eStatements, newsletters, and direct mail with less complexity.
We help you protect sensitive information, support compliance, and improve customer engagement through reliable print and mail workflows. If your team needs a trusted partner for consumer financial document printing and mailing, FSSI can help.
Contact us to learn more about secure print and mail services for consumer finance organizations.