40+ Years of Document
Outsourcing Experience

Join Our Team Online

About

Welcome. It’s time to get to know us. FSSI is a print and mail outsourcing provider specializing in designing, producing and delivering high-quality, regulatory compliant customer documents.

Whether you are sending thousands or hundreds of thousands printed or electronic monthly statements, invoices, letters, digital color mailers, or other notices, FSSI can custom tailor an outsourced print and mail solution to meet your needs.

Mailpiece processing, finishing and tracking are performed in our secure 167,000 sq. ft. fulfillment facility, so you’re assured of impeccable data integrity and timely document delivery with every job. FSSI’s document outsourcing services include:

  • High-volume print and mail
  • Electronic presentment and delivery
  • In-house development and design
  • Personalized variable data printing
  • Savvy direct mail and integrated marketing
  • Secure, 24/7 online workflow and mailpiece tracking
  • Web-based document archival

See How We Help Our Clients Succeed

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Learn What We're All About

Get To Know FSSI

FSSI is a full-service print and mail outsourcing leader. We specialize in securely processing, designing, printing and delivering all of your company's customer communications. Our 40+ years of experience, combined with our innovative tools and highly-customizable solutions, allow you to engage with your customers across all media channels. Sit back, relax, and leave the rest to us. Learn More

Meet the President

Jennifer P.W. Dietz

Image: President, Jennifer Dietz

President and CEO

Good leaders lead by example. That's what you can expect when you meet Jennifer Dietz. Serving as FSSI's president and CEO for over 30 years, Jennifer has made it her business to be involved. She is passionate about keeping FSSI from becoming another faceless corporation. Her hands-on approach to business, matched with her tireless work ethic, and business-savvy leadership ensure that every client experiences the custom care they deserve. Learn More

Core Values

We believe that a successful business begins with teamwork — and a demonstrated passion for serving our clients and community. FSSI's Core Values are central to our company culture, instilled in all employees from the get-go and practiced every day. See the values that drives us to be the best, inside and outside of work.
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Join Our Team

Image: Two business women talking

FSSI offers rewarding careers and opportunities that add value to our business and the industry. We are strongly committed to the personal and professional growth of our employees and provide opportunities for training and development. We also offer competitive salary and benefits packages. FSSI is an Equal Opportunity Employer.

View current job openings and apply for open positions:

Our Locations

Image: Exterior building at Santa Ana

FSSI Corporate Headquarters

Image: Exterior building at Coppell

FSSI Coppell

FSSI serves you from two secure locations. Our main corporate headquarters in Santa Ana, California, and secondary print-mail fulfillment facility in Coppell, Texas, work in tandem to produce faster turn-around times while adhering to auditing standards to keep all your communications compliant.

Our high-volume print and mail facilities are both strategically located near major airports and USPS offices to get your communications delivered on time, every time.

Two locations, twice the certainty. FSSI's secure, fully-redundant facilities include:

FSSI Headquarters

FSSI Corporate Headquarters Google Maps View

3300 S. Fairview St.
Santa Ana, CA 92704
714.436.3300

FSSI Coppell

FSSI Coppell Google Maps View

401 Southwestern
Blvd., Suite 100
Coppell, TX 75019
469.637.3600

See What Our Clients Are Saying

E-statement/print-and-mail conversions can be notoriously complex. During ours, a couple of unexpected output issues arose that could have delayed or derailed implementation. Fortunately, FSSI's team had the experience to quickly spot the problem and offer solutions to get us back on track. We consider FSSI to be an invaluable business partner whose actions consistently show they're committed to our satisfaction and success.

Manager, Software Development
Regional Credit Union

Having worked with the FSSI Team for many years, it can be easy to take their dedication and extreme professionalism for granted. The entire team, from the Owner/President, down to the new hire, take our work, requirements and data safety to heart as if it was their very own. Every single employee at FSSI will never look or treat you as just another customer, because to them, you are family!

Vice President
Nationally Chartered Bank

Our FSSI team is top notch! Their consistent communication, follow-up and attention to detail are so valued. They understand our business needs, anticipate issues and offer great solutions. They are an industry leader in their field and we appreciate their professionalism and partnership.

Senior Vice President
Mortgage Servicing

Stay Informed with Valuable
Industry News & Information

FSSI Blog

Access timely information on current industry news and topics to stay up to date on what's happening in the world of print, mail and electronic presentment. Our blog dives into the areas that keep you informed and engaged.
Learn More

Press Room

Find out the latest news and updates about FSSI, from product launches and annual security audits to industry accomplishments. Be informed about our latest newsworthy activities, endeavors and accolades.
Learn More

Resources

We love to share our expert print and mail knowledge. View our case studies, whitepapers, videos, and glossaries for valuable, go-to industry resources and information to stay in-the-know.
Learn More

Trade Shows & Events

We attend annual trade shows and events to stay current with all the latest trends and news for the industries we serve. Check our schedule to meet an FSSI outsourcing specialist at any of the events we attend this year — or just stop by to say "hi."
Learn More

Auto Finance Summit, CACTTC, American Financial Services Association, and Symitar logos

FSSI Blog

Access timely information on current industry news and topics to stay up to date on what's happening in the world of print, mail and electronic presentment. Our blog dives into the areas that keep you informed and engaged.

Press Room

Find out the latest news and updates about FSSI, from product launches and annual security audits to industry accomplishments. Be informed about our latest newsworthy activities, endeavors and accolades.

Resources

We love to share our expert print and mail knowledge. View our case studies, whitepapers, videos, and glossaries for valuable, go-to industry resources and information to stay in-the-know.

Trade Shows & Events

We attend annual trade shows and events to stay current with all the latest trends and news for the industries we serve. Check our schedule to meet an FSSI outsourcing specialist at any of the events we attend this year — or just stop by to say "hi."

Auto Finance Summit, CACTTC, American Financial Services Association, and Symitar logos

Find Out How We Align Ourselves
with Forward-Thinking Partners

WBE Certifications

FSSI is a Women Business Enterprise (WBE) with multiple certifications from the WBENC, WBEA and CPUC. Find out about FSSI's WBE certifications and how they contribute to our status as a reliable partner for supplier diversity. Learn More

Image: Certified WBENC Women's Business Enterprise logo

Certified Paper

The Forest Stewardship Council® (FSC) Chain of Custody (CoC) Certification allows FSSI to manage and produce documents using FSC-certified paper. Becoming FSC certified shows that you comply with the highest social and environmental standards. Learn More

Image: FSC-certified paper stock logo

We're Sustainable

FSSI is committed to providing eco-friendly print and mail service options. We proactively seek better ways to recycle, save energy, reduce paper waste and minimize our carbon footprint. See how our practices support your own sustainable goals. Learn More

Alliances & Partners

FSSI's partnerships with cutting-edge technology companies are designed to provide cost savings, while delivering the greatest value to producing customer communications. We work with known, industry-specific data providers and platforms that give us expertise and ease of working with vendors our clients use most.

Image: Canon logo
Image: Conduet logo
Image: Envision Financial Systems logo
Image: PayNearMe logo
Image: Shaw Systems logo
Image: Smart Source logo
Image: Solutions by Text logo
Image: Symitar logo

WBE Certification

Image: Certified WBENC Women's Business Enterprise logo

FSSI is a Women Business Enterprise (WBE) with multiple certifications from the WBENC, WBEA and CPUC. Find out about FSSI's WBE certifications and how they contribute to our status as a reliable partner for supplier diversity.

Certified Paper

Image: FSC-certified paper stock logo

The Forest Stewardship Council® (FSC) Chain of Custody (CoC) Certification allows FSSI to manage and produce documents using FSC-certified paper. Becoming FSC certified shows that you comply with the highest social and environmental standards.

We're Sustainable

FSSI is committed to providing eco-friendly print and mail service options. We proactively seek better ways to recycle, save energy, reduce paper waste and minimize our carbon footprint. See how our practices support your own sustainable goals.

Alliances & Partners

FSSI's partnerships with cutting-edge technology companies are designed to provide cost savings, while delivering the greatest value to producing customer communications. We work with known, industry-specific data providers and platforms that give us expertise and ease of working with vendors our clients use most.

PayNearMe, Solutions by Text, SmartSource, and Symitar logos

View the FSSI Brand in Action

Image: Cultivating Customer Communications logo

Cultivating Customer Communications

Every year is a new chance to create an annual theme that demonstrates the FSSI brand and mission. Our theme provides a creative outlet to communicate with prospects, clients and team members in a fun and engaging way. It drives many of our marketing communications, from monthly emails and videos to annual calendar.
Learn More

Image: Cultivating Customer Communications logo