“Automation” Tag
Customer Notification Solutions Keep Financial Customers Up to Speed
on December 27, 2022
Customer alerts and notifications have a huge impact on customer satisfaction, retention and overall revenue – yet many organizations don’t have an effective notification strategy in place. Informing recipients when a statement is ready to view or a payment is due via real-time alerts keeps customers...
Use Business Process Improvement to Increase Efficiency
on April 11, 2022
Increase Efficiency with Business Process Management One of the top goals across businesses of all sizes is increasing efficiency. A more efficient workflow leads to increased productivity and improved performance for the entire organization. Improving business processes is vital for organizations looking to...
FSSI’s Turnkey Print-Mail Solution for Auto Finance Communications
on March 7, 2022
The pandemic has dramatically shaped the auto finance industry with its need for eye-catching and engaging customer communications. The last few years have resulted in a heightened demand for vehicle ownership, a reduction in manufacturing and an increase in unemployment, creating a unique communications...
FSSI Communications Grow Guides
on January 21, 2022
Welcome to the FSSI Communications Grow Guides. Here you'll find FSSI experts who dive into and explain FSSI's cultivation tools (i.e. our proprietary products and solutions). Each month we'll feature a new tool, presented by a new expert, which can help grow and enhance your customer communications. Check back...
Ways to Improve Business Efficiency
on October 21, 2020
Have you been researching ways to improve your business? Or simply looking into different methods of increasing productivity? If you answered “yes” to either question, continue reading. The backbone of every successful company relies on an efficient workforce, which includes everyone from senior...
How to Choose the Best Print and Mail Outsourcing Vendor?
on May 29, 2020
Ready to make the switch to outsourcing your company’s high-volume print and mail, but not sure which service provider to choose? Not all print and mail vendors are the same. Every business has unique challenges, expectations and regulatory requirements when it comes to printing and mailing communications to...
Improve Your Customer Service By Adding SMS Text Messages
on March 20, 2020
SMS Text Messages Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text messages are the fastest way to reach...
Omnichannel vs. Multichannel Marketing: the Battle of the Channels
on December 16, 2019
In this age of social media and technological advancements, marketing professionals have a plethora of channels at their disposal to reach customers. With so many options available, it's important to determine whether an omnichannel or multichannel approach is the best fit for your marketing strategy. But fear...