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Image: Social Media Strategies for Credit Unions

Social Media Strategies for Credit Unions

5 Tips to Enhance Your Credit Union’s Social Media Strategy Now is the time to bring your credit union’s social strategy front and center. According to a recent Nielson study, social media usage has substantially increased during the coronavirus pandemic. In addition to having more eyes on the web... Read More »

Posted August 08, 2020 in Banks and Credit Unions, Branding, Customer Experience and Engagement, Marketing Strategies, Technology and Mobile.

Image: How to Create a Successful Virtual Event

How to Create a Successful Virtual Event

What is a Virtual Event? A virtual event is an online gathering that happens on the web. The host and attendees join remotely from anywhere on the globe, enabling large groups of people to easily attend. Typically, virtual events are less of a hassle to host and a more cost-effective option, but like... Read More »

Posted May 05, 2020 in Customer Experience and Engagement, How-to Guides, Marketing Strategies, Technology and Mobile.

Image: 5 Ways Text Messaging Improves Your Customer Service Strategy

5 Ways Text Messaging Improves Your Customer Service Strategy

Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text messages are the fastest way to reach them for... Read More »

Posted March 03, 2020 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, How-to Guides, Technology and Mobile.

Image: Omnichannel vs. Multichannel Marketing

Omnichannel vs. Multichannel Marketing

Thanks to the progression of social media and technology, there are more channels and avenues to reach customers than ever before. Whether it’s a new campaign or re-targeting effort, today’s businesses can maximize the opportunity to approach customers from multiple angles and channels – increasing... Read More »

Posted December 12, 2019 in Branding, Customer Experience and Engagement, Marketing Strategies, Technology and Mobile.

Image: Improve Payment Remittance and Collections with Multichannel Payments

Improve Payment Remittance and Collections with Multichannel Payments

Tips to Improve Payment Remittance for Customers In business, getting paid on time is very important to the success and health of a company. Most businesses provide a service, bill their customers, and await a remittance payment. When payments are delayed, the problem may be out of your control. According to... Read More »

Posted October 10, 2018 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, Technology and Mobile.