“Customer Experience and Engagement” Category

Image: Examples of different types of statement enhancements.

Enhancing Financial Statements: Design Tips for Engagement

FSSI logo FSSI Marketing on May 24, 2021

Improve Customer Engagement with Well-Designed Transactional Statements Creating extraordinary customer statements goes beyond just conveying information; it's about nurturing relationships, boosting brand awareness, and increasing payment remittance. Discover these fun and authoritative tips to transform...

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Use Big Data to Maximize Impact of Printed Communications

FSSI logo FSSI Marketing on April 13, 2021

Big data is everywhere because, well — it’s BIG! Internet users, alone, generate an estimated average of 2.5 quintillion bytes (that’s A LOT - a quintillion is a number equal to 1 followed by 18 zeros) of data each day. 1 These massive data volumes are projected to double every two years. 2 All of this...

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Data Security Strategies to Strengthen Compliance

FSSI logo FSSI Marketing on March 5, 2021

Is Your Company Doing Enough to Safeguard its Customers’ Sensitive Data? Data security and privacy are vital in today’s digital world for protecting personal customer information and maintaining your company’s reputation as a trusted brand. In this blog, we define sensitive data and how companies can...

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Improving Cash Flow: Bill Payment Automation Strategies

FSSI logo FSSI Marketing on January 26, 2021

Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to...

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Strategies to Boost Business Efficiency

FSSI logo FSSI Marketing on October 21, 2020

Have you been researching ways to improve your business? Or simply looking into different methods of increasing productivity? If you answered “yes” to either question, this guide can help. The backbone of every successful company relies on an efficient workforce, which includes everyone from senior...

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Social Media Strategies for Credit Unions to Better Engage with Members

FSSI logo FSSI Marketing on August 21, 2020

5 Tips to Enhance Your Credit Union’s Social Media Marketing Strategy Now is the time to bring your credit union’s social strategy front and center. According to a recent Nielson study, social media usage has substantially increased during the coronavirus pandemic. In addition to having more eyes on the...

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How to Choose the Best Print and Mail Outsourcing Vendor?

FSSI logo Kelly McConville on May 29, 2020

Are you considering transitioning to outsourcing your company's high-volume print and mail tasks, but uncertain about choosing the right service provider? Not all print and mail vendors are equal. Each business faces unique challenges, expectations, and regulatory requirements in communicating with customers...

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How to Create a Successful Virtual Event

FSSI logo Kelly McConville on May 20, 2020

What is a Virtual Event? A virtual event is an online gathering that happens on the web. The host and attendees join remotely from anywhere on the globe, enabling large groups of people to easily attend. Typically, virtual events are less of a hassle to host and a more cost-effective option, but like...

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