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Image: 5 Ways Text Messaging Improves Your Customer Service Strategy

5 Ways Text Messaging Improves Your Customer Service Strategy

Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text messages are the fastest way to reach them for... Read More »

Posted March 03, 2020 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, How-to Guides, Technology and Mobile.

Image: In-House Printing vs. Outsourcing: Is It Time to Make the Switch?

In-House Printing vs. Outsourcing: Is It Time to Make the Switch?

In-House Printing vs. Outsourcing Print and Mail There are many benefits of outsourcing printing. For one, outsourcing high-volume print jobs is one way to ensure that you can reduce costs and maximize profits, focus on higher-value, revenue-generating tasks, better allocate your company’s resources, have... Read More »

Posted January 01, 2019 in Business Process Improvement, Outsourcing, Postage and Mailing, Printing.

Image: Improve Payment Remittance and Collections with Multichannel Payments

Improve Payment Remittance and Collections with Multichannel Payments

Tips to Improve Payment Remittance for Customers In business, getting paid on time is very important to the success and health of a company. Most businesses provide a service, bill their customers, and await a remittance payment. When payments are delayed, the problem may be out of your control. According to... Read More »

Posted October 10, 2018 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, Technology and Mobile.

Image: Myths Vs. Facts – Do People Want to Receive Their Critical Communications Electronically? (7 of 8)

Myths Vs. Facts – Do People Want to Receive Their Critical Communications Electronically? (7 of 8)

Myth Vs. Fact: Do Customers Really Want a Fully Paperless Society? Contrary to popular belief, the complete transition to a full paperless society is not always welcomed by consumers. A large percentage of people wish to retain the flexibility of paper-based, postal, and electronic communications. As North... Read More »

Posted June 06, 2018 in Customer Experience and Engagement, Paper, Sustainability.

Image: The Importance of Data Security and Privacy

The Importance of Data Security and Privacy

Why is Data Security and Privacy Important? Is your company doing enough to safeguard your sensitive customer data? Data security and privacy are vital if you want to protect the sensitive personal information of your customers. Not to mention, maintaining your company’s reputation. Don’t be fooled into... Read More »

Posted April 04, 2018 in Data Security and Privacy, Healthcare & HIPAA, Regulatory Compliance, Technology and Mobile.