“Business Process Improvement” Category
Why Direct Mail Marketing Is Still Relevant in the Digital Age
Direct Mail Marketing Deserves a Second Look By disregarding direct mail, you may be neglecting a lucrative revenue stream for your company. According to a Winterberry Group forecast, direct mail spending is projected to increase from 1.6% to 4% of advertising dollars in 2023, while spending in many other...
Boosting Engagement: Leveraging Customer Notifications in the Financial Services Sector
Customer alerts and notifications play a crucial role in enhancing customer satisfaction, retention, and overall revenue. Despite their significance, many organizations lack an effective notification strategy. Keeping recipients informed in real-time about statements ready for viewing or pending payments is...
Use Business Process Improvement to Increase Efficiency
Increase Efficiency with Business Process Management One of the top goals across businesses of all sizes is increasing efficiency. A more efficient workflow leads to increased productivity and improved performance for the entire organization. Improving business processes is vital for organizations looking to...
Enhancing the Customer Experience with Electronic Presentment
In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – going beyond print and mail. This includes adopting a modern, flexible and digital-forward customer communications approach. Let’s face it – people want quick and easy access to information. You can...
FSSI Website Design Evolution Over the Years
The internet we experience today is so entwined into modern-day life that it’s almost hard to remember a time when it was just in its infancy. January 1st, 1983, is widely considered the official birthday of the internet. Since then, almost two decades have passed with the internet changing dramatically - and...
Improve CX with an Effective Customer-Focused Marketing Strategy
Effective Customer Experience Marketing Optimizes CX Nobody wants to do business with a company that offers an unsatisfactory customer experience (CX). Bad impressions throughout the customer journey have a huge impact on future purchases and behaviors – even more than the price or the product. In this...
Print and Mail Outsourcing Ultimate Guide
Considering outsourcing your high-volume transactional print and mail operations? This guide covers everything you need to know, from why businesses make the switch to what the onboarding process actually looks like. Growth changes things. So do tightening compliance requirements, capacity constraints, and...
October is Cybersecurity Awareness Month
Did you know that October is Cybersecurity Awareness Month? This month-long, national effort represents a collaboration between the government and cybersecurity industry to ensure everyone has the resources needed to stay safer and more secure online. The importance of staying protected from online theft...