“Banks and Credit Unions” Category

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Improve CX in 2022 with an Effective Customer-Focused Marketing Strategy

FSSI logo Michael Ouellet on January 27, 2022

Effective Customer-Focused Marketing Optimizes CX Nobody wants to do business with a company that offers an unsatisfactory customer experience (CX). Bad impressions throughout the customer journey have a huge impact on future purchases and behaviors – even more than the price or the product. In this...

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Print and Mail Outsourcing: The Types of Documents We Produce

FSSI logo Michael Ouellet on August 4, 2021

Effective customer communication is a critical part of business for organizations worldwide in our connected, fast-paced world. Companies produce and distribute a wide variety of documents for their customers, vendors, regulators, internal communications and more. This article explores the types of documents...

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3 Design Tips for Enhancing Financial Statements for Increased Engagement

FSSI logo Michael Ouellet on May 24, 2021

Improve Customer Relationships with Well-Designed Documents Many companies still haven't realized just how valuable well-designed transactional documents are to their business strategy. Creating engaging financial statements and invoices expands brand awareness, nurtures customer relationships and increases...

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Leveraging Big Data in Customer Communications

FSSI logo Michael Ouellet on April 13, 2021

Big data is everywhere because, well — it’s BIG! Internet users, alone, generate an estimated average of 2.5 quintillion bytes (that’s A LOT - a quintillion is a number equal to 1 followed by 18 zeros) of data each day. 1 These massive data volumes are projected to double every two years. 2 All of this...

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Disaster Recovery Planning as Part of Your Business Continuity Plan

FSSI logo Michael Ouellet on March 25, 2021

It’s easy to assume a downtime event will never happen to your company, but the truth is more than 50% of companies have experienced a downtime event that lasted a full workday in the last five years. Of the companies that experienced a major data disaster, 96% of those that had a disaster recovery plan...

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Improving the Data Security and Privacy of your Organization

FSSI logo Kelly McConville on March 5, 2021

Is Your Company Doing Enough to Safeguard its Customers’ Sensitive Data? Data security and privacy are vital in today’s digital world for protecting personal customer information and maintaining your company’s reputation as a trusted brand. In this blog, we define sensitive data and how companies can...

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Want to Streamline Bill Payments? Add These Three Things to Your Statements.

FSSI logo Michael Ouellet on January 26, 2021

Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to...

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Ways to Improve Business Efficiency

FSSI logo Michael Ouellet on October 21, 2020

Have you been researching ways to improve your business? Or simply looking into different methods of increasing productivity? If you answered “yes” to either question, continue reading. The backbone of every successful company relies on an efficient workforce, which includes everyone from senior...

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