Credit Unions

Credit Unions

Statement Processing Services for Credit Unions

Learn More! Visit our Credit Union FAQ Page

FSSI’s statement processing solutions for Credit Unions help your financial institution reduce costs, grow deposits and improve member retention. Our full suite of print and mail services includes the design, formatting, data processing, production and delivery of a wide variety of both transactional and marketing related documents. We also offer additional integrated document solutions that transform ordinary member statements into extraordinary promotional tools.

Take advantage of custom electronic presentment services including eStatements, SMS text messages, and mobile billing integrations. We also have in-house graphic designers and developers to help optimize and get your campaign to market fast. You can also leverage the power of personalized marketing on both transactional and marketing related documents.

Whether you serve a local, regional or national member base, FSSI can tailor a print-mail services solution to fit your Credit Union’s needs. Through attention-getting spot color, eye-catching graphics and targeted messaging, we create inviting, easy-to-read printed or electronic content that builds member trust by speaking to their unique informational needs and interests.

Our Credit Union print and mail services include the design, production and on-time delivery of regulatory compliant:

  • Deposit, draft, savings or combined statements
  • Compliance letters and notices (USPS, FedEx, UPS and/or eDelivery)
  • Credit card statements
  • Year-end tax forms
  • Loan documentation mailings
  • Privacy mailings
  • Welcome packages
  • Special fulfillment packages
  • Personalized marketing mailers with PURLS and targeted emails

Credit Union Print and Mail Service Options

FSSI combines proven mail-and-marketing know-how with customized application programming to deliver cost-effective print and mail service options that can stimulate your Credit Union’s growth and strengthen member relationships. Examples include:

Document Design and Production

Mail Handling

  • Householding of statements to reduce postage and envelope costs
  • Co-mingling and inline postal sorting to maximize postage savings
  • Selective insertions based on data-driven variables such as zip code, account type and balance

More Than Just Credit Union Print-Mail Services

To complement our Credit Union print and mail services, FSSI offers several exclusive, web-based tools and solutions aimed at maximizing efficiency, cost-savings and compliance:

MarketAdvantage: for member marketing, this digital color and message personalization suite helps increase retention, loyalty and lifetime value by nurturing connections throughout the member lifecycle, across multiple channels, including mobile
workStreamOne™: online job tracking and reporting that provides online access to job status, inventory monitoring, detailed production reporting and PDF proofing
letterStreamOne™: online print-mail fulfillment solution for managing member notices, marketing letters and other time-critical correspondence
eStreamOne: electronic statement presentment and document delivery in PDF format with a secure link to your Credit Union’s home-banking website or member service access, plus custom email notifications, with targeted marketing messages and graphics
dataStreamOne™: customizable data formatting solution for producing Credit Union statements from virtually any core system or data input utilizing industry-standard software and infrastructure
Tax Form Processing: with fast online reviews and approvals—FSSI accommodates all variations of common Credit Union tax forms, including 1099, 1098, 5498, and W-2, with accuracy, compliance and on-time USPS delivery fully guaranteed

Certified Secure Print-Mail Production

FSSI processes, finishes and tracks mailpieces onsite in a strictly controlled, certified secure environment, so you’re assured of data quality and timely deliveries—even with quantities into the millions. Read about our successful completion of the SSAE 16 Type 2 audit.

Environmentally Responsible Provider

As a leading provider of Credit Union print and mail services, FSSI takes its environmental responsibilities seriously, even going so far as earning the Forest Stewardship Council’s® coveted Chain of Custody Certification. Learn more about our corporate sustainability practices.

No-Obligation Credit Union Print-Mail Services Consultation

Growth, retention and member marketing go hand in hand and can all benefit from a customized print-mail services solution. Contact a Credit Union print-mail services specialist today for a no-obligation consultation.