Credit Unions

 

Credit Unions

Credit Union Statement Processing

Managed Print Services for Credit Unions

Learn More! Visit our Credit Union FAQ Page

FSSI’s credit union statement processing and mailing services can help your Credit Union reduce costs, grow deposits and improve member retention. Our full suite of Credit Union print-mail services includes the design, formatting, production and delivery of integrated member document solutions that transform ordinary member statements into extraordinary promotional tools. We not only handle all of your printed documents. but we can also help with your electronic presentment, and multi-channel customer communications. We’ll help you with e-statements, electronic loan documents, and can even host all of your electronic documents and customer data. If you are looking to redesign your existing member statements we also offer document management and redesign tools, and personalized marketing services to help you improve your member communications and stretch your marketing budget further.

Whether you serve a local, regional or national member base, FSSI can tailor a managed print services and mailing solution to fit your Credit Union’s needs. Through attention-getting spot color, eye-catching graphics and targeted messaging, we create inviting, easy-to-read printed or electronic content that builds member trust by speaking to their unique informational needs and interests.

Our Credit Union printing services and document management solutions include the design, production, real-time production tracking and on-time delivery of regulatory compliant:

  • Deposit, draft, savings or combined statements
  • Compliance letters and notices (USPS, FedEx, UPS and/or eDelivery)
  • Credit card statements
  • Member year-end tax forms
  • e-Statements, Paperless Billing, SMS text message banking
  • Loan documents
  • Privacy mailings
  • Welcome packages, newsletters
  • Marketing inserts
  • Certified Mail Documents
  • Personalized marketing mailers with PURLS and targeted emails

Credit Union Statement Printing and Mailing Service Options

FSSI combines proven mailing and personalized marketing know-how with customized application programming to deliver cost-effective print and mail service options that can stimulate your Credit Union’s growth and strengthen member relationships. Examples include:

Document Design and Production

  • Document message management for marketing and educational campaigns
  • Member Document design best practices, including whitespace management
  • Highlight color and full-color digital printing
  • Check images printed inline and mailed with statements
  • Online links to check-image repositories
  • Custom deposit slip integrated with statement
  • Electronic statement presentment and document delivery
  • SMS Text Message Bank Notifications and Pay Via Text

Mail Handling

  • Householding of statements to reduce postage and envelope costs
  • Co-mingling and inline postal sorting to maximize postage savings
  • Real-time workflow and job tracking every step of the production and mailing process.
  • Selective insertions based on data-driven variables such as zip code, account type and balance

More Than Just Credit Union Statement Processing Services

To complement our Credit Union print and mail services, FSSI offers several proprietary, web-based tools and solutions aimed at maximizing efficiency, cost-savings and compliance:

MarketAdvantage: for member marketing, this digital color and message personalization suite helps increase retention, loyalty and lifetime value by nurturing connections throughout the member lifecycle, across multiple channels, including mobile
workStreamOne™: online job tracking and reporting that provides online access to job status, inventory monitoring, detailed production reporting and PDF proofing
letterStreamOne™: online print-mail fulfillment solution for managing member notices, marketing letters and other time-critical correspondence
eStreamOne: electronic statement processing and document delivery in PDF format with a secure link to your Credit Union’s home-banking website or member service access, plus custom email notifications, with targeted marketing messages and graphics
dataStreamOne™: customizable data formatting solution for producing Credit Union statements from virtually any core system or data input utilizing industry-standard software and infrastructure
Tax Form Processing: with fast online reviews and approvals—FSSI accommodates all variations of common Credit Union tax forms, including 1099, 1098, 5498, and W-2, with accuracy, compliance and on-time USPS delivery fully guaranteed

 

Certified Secure Print-Mail Production

FSSI processes, finishes and tracks mailpieces onsite in a strictly controlled, certified secure environment, so you’re assured of data quality and timely deliveries—even with quantities into the millions. Read about our successful completion of the SSAE 18 Type 2 audit.

Text Messaging Services for Credit Unions

Coming up with a successful credit union marketing plan can be a big endeavor. No matter how you choose to market your credit union, omnichannel also known as multi-channel marketing is one of the most impactful ways to interact with your members. Adding text message services for your credit union, you will be reaching members on their most preferred communication channel. With SMS Text Messaging services from FSSI you can send text banking notifications like document availability notifications, past due reminders, and disclosure documents. You can also send out a variety of marketing messages like promotional offers, cross-sells, and drip texting campaigns. You will also get access to Two-Way texting which revolutionizes the customer service experience. Members can interact with customer service representatives, or view documents quickly and easily via text message.

Environmentally Responsible Credit Union Statement Processing Provider

As a leading provider of credit union statement processing and mailing, FSSI takes its environmental responsibilities seriously, even going so far as earning the Forest Stewardship Council’s® coveted Chain of Custody Certification. Learn more about our corporate sustainability practices.

No-Obligation Credit Union Print-Mail Services Consultation

Growth, retention and member marketing go hand in hand and can all benefit from a customized print-mail services solution. Contact a Credit Union print-mail services specialist today for a no-obligation consultation.