Print and Mail Outsourcing Services for Banks

Is your financial institution looking to outsource print and mail services? FSSI is a leading full-service print and mail provider that manages critical communications for banks, credit unions, and other financial organizations. We are your trusted partner for secure bank statement printing and mailing services.

FSSI specializes in simplifying the intricate process of distributing essential transactional documents. We handle everything from monthly financial statements, invoices, and bills to crucial regulatory notices and compliance mailings. Our expertise also extends to executing targeted direct mail marketing campaigns to help you reach existing and new customers. Leveraging advanced workflow automation and cutting-edge mail tracking technology, our secure financial statement processing solutions accelerate delivery times and offer real-time visibility, ensuring both operational excellence and adherence to stringent regulatory requirements.

Partnering with a service provider like FSSI offers substantial advantages, including significant cost reduction in print and mail operations, boosted operational efficiency, and unwavering data security. Outsourcing with FSSI to revolutionize your financial document processing and outsourced communication strategy, turning them into a powerful strategic asset for your bank.

Our full-service print and mail solutions include:

• Statement processing and mailing
• eStatements and online banking portals
• Secure confidential document printing
• Direct mail and other mail marketing services
• Data processing with integration with data providers
• Statement redesign
• In-house development team
• eDelivery and eNotifications
• End-of-year tax forms

Statement Sample PDFs

Take a deeper look at our bank statement processing and mailing services.

Optimize Your Bank’s Critical Communications with Secure Print and Mail Outsourcing

For financial institutions, serving customers at a high level means supplying their financial and informational needs in the most convenient, efficient, and compliant manner possible. In today’s competitive environment, this requires the secure production and timely delivery of a wide range of personalized business-critical documents, paperless eStatements, and other customer communications.

Our tailored services cater to the unique demands of banks and financial services companies, ensuring the timely delivery of personalized printed documents and electronic communications. We prioritize regulatory-compliant bank document processing to safeguard PII and maintain the highest industry standards.

Examples of financial documents we can produce include:

Partner with FSSI to improve your customer service, streamline your operations, and enhance your brand reputation. Our comprehensive suite of financial printing and mailing services is designed to empower your institution to thrive in the digital age while upholding the trust and security your customers expect.

Statement Processing Solutions to Fit any Financial Institution

For nearly 45 years, FSSI has been trusted by banks and other financial services companies. They’ve partnered with us because we consistently meet SLAs, protect sensitive financial data, and ensure that critical customer documents reach the hands of their recipients.

We manage all data processing, print production and mailing, backed by leading data security, mailpiece tracking and audit-friendly workflow tools. Whether you are a small local bank or a larger national bank, we offer scalable solutions to meet your regulatory, communications or marketing-related goals.

At FSSI, document processing, finishing, mailing and tracking are performed onsite in a strictly controlled environment, so you’re assured of secure data processing and timely deliveries, meeting high-volume print runs that range from tens of thousands to millions of pieces.

The benefits of working with a statement outsourcing provider like FSSI include: increased customer satisfaction and engagement, in-depth compliance reporting, and greater control over the quality and accuracy of outgoing statements, letters, bills and past-due notices.

If you are evaluating different print and mail service providers, this guide may help you choose the best print and mail vendor. Visit our Dependability page to see why financial institutions have trusted FSSI for nearly 45 years.

Full-Service Statement Printing and Mailing

Document process outsourcing allows your financial institution to reduce costs, improve efficiency, and change the way that your customers interact with your bank.

Data Processing

Our extensive experience in the financial services sector helps us deliver the best-of-class print and mail services specifically tailored to the needs of regional and community banks. We’ve worked with a variety of core data processing integrations and imaging platforms. That means we can accommodate a wide variety of data formats.

Value-Added Statement Outsourcing Features

Modern banking practices have evolved over the last decade, and bank statement design is more important than ever. Personalizing statements, notices and marketing letters with variable data for each customer is a proven way to improve the customer experience. 

FSSI has in-house design and development teams to offer redesign, personalized marketing and other document tools to enhance your customer communications, such as:

• Redesign and whitespace management
• Automated targeted messaging and inserting
• Digital inkjet color printing
• Inline check MICR printing
• Electronic presentment and delivery (mobile-optimized eStatements and eNotifications)
• Client-facing content management and design tools
• Householding of statements with the same address
• Co-mingling and inline postal sorting
• Online links to check image repositories
• In-house application development and marketing support

eStatement Processing Services

Are you aiming to boost eStatement enrollment? By having customers choose eStatements, your banking institution can reduce costs associated with paper statement printing and mailing.

FSSI’s eStatement solution services can enhance the appearance, structure, and clarity of your electronic statements and documents.

Our comprehensive eStatement services provide a range of upgrades and additions to enhance your program. Some features we offer are:

• API integration, single sign-on, and standalone online portals.
• eNotifications and integrated payment systems.
• Client-facing online analytics dashboard.
• Personal account consultant and dedicated project coordinator.
• Advanced management options for SMS, email, and text alerts.

Benefit from complete electronic presentment solutions from FSSI that include eStatements, SMS notifications, and mobile payment processing capabilities. With our internal team of graphic designers and software developers, we ensure swift and efficient communication deployment. Plus, you can utilize the benefits of tailored content for both transactional and promotional documents.

Regulatory Compliant Bank Statement Processing

Regulatory directives from the FDIC, CFPB, and other overseeing agencies that supervise both local and federal banks are constantly evolving. We consistently refine and upgrade our digital and physical safeguards along with data privacy measures. The safeguarding of personal identification details and vital member information is paramount to us, as well as to the financial organizations we cater to.

At FSSI, we prioritize data protection and privacy and are deeply committed to business continuity and disaster recovery. We complete yearly SOC 2 evaluations and ensure HIPAA compliance at both our Santa Ana, California, and Coppell, Texas printing and mailing centers. Our data security measures include:

• Building security
• User/server-level security
• Secure data standards
• Secure data archival options
• Document security
• Employee training

Direct Mail Marketing Services for Banks

For banks and other financial services companies, getting noticed and growing your customer base is always top of mind. Physical mail, think eye-catching brochures, smart postcards, informative flyers, and personalized letters, is a surprisingly powerful way for banks and financial institutions like yours to make a real connection. It’s about sparking interest in what you offer and engaging effectively with both future and current clients.

With 45 years under our belts handling sensitive financial information, we bring a wealth of know-how to direct mail marketing for banks. Whether you’re sending postcards, letters, or other direct mailers, you can be confident in our commitment to top-tier data protection and confidentiality. That’s a promise.

We blend the tried-and-true impact of printed pieces, like postcards and letters, with savvy digital marketing moves. Think web retargeting and display ads working together to give your direct mail campaigns a bigger impact and a better return on investment. It’s about making print and digital a powerful duo for your bank.

Our Financial Direct Mail Marketing Offerings:

• Postcards: Quick, impactful, and hard to ignore.
• Letters: For when a personal, detailed touch is needed.
• Variable Data Printing: Making each piece feel personal.
• Targeted Mailing Lists: Reaching the right people, every time.
• Digital Marketing Automation & Online Retargeting: Connecting your mail to their screen.
• Online Dashboard for Campaign Tracking & Analytics: See exactly how your campaigns are doing.

Our approach merges traditional printed media such as postcards and letters with digital marketing strategies, employing web retargeting and display advertisements to amplify the ROI and reach of your direct mail marketing campaigns. Visit our direct mail marketing division, Splash, to learn more.

No-obligation Statement Printing and Mailing Consultation

Our robust procedures and advanced technology ensure we deliver 100% data-to-document integrity and precision at every phase. We’re adept at targeting specific customers with impactful banking documents that drive action and yield a return on investment. Allow us to securely manage your bank’s statement outsourcing needs, including:

• Customer statements
• Marketing letters
• Regulatory notices
• Tax documents
• eStatements and online portals
• Monthly newsletters
• Multichannel direct mail campaigns

Reach out online or call 714.436.3300 today for a no-obligation bank printing and mailing discussion, to arrange a product demonstration, or to evaluate your existing transactional and marketing-related customer documents.