“Billing and Payments” Category

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FSSI’s Turnkey Print-Mail Solution for Auto Finance Communications

FSSI logo Michael Ouellet on March 7, 2022

The pandemic has dramatically shaped the auto finance industry with its need for eye-catching and engaging customer communications. The last few years have resulted in a heightened demand for vehicle ownership, a reduction in manufacturing and an increase in unemployment, creating a unique communications...

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Beyond Print: The Benefits of a Streamlined Electronic Presentment Strategy

FSSI logo Michael Ouellet on February 18, 2022

In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – going beyond print and mail. This includes adopting a modern, flexible and digital-forward customer communications approach. Let’s face it – people want quick and easy access to information. You can...

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3 Design Tips for Enhancing Financial Statements for Increased Engagement

FSSI logo Michael Ouellet on May 24, 2021

Improve Customer Relationships with Well-Designed Documents Many companies still haven't realized just how valuable well-designed transactional documents are to their business strategy. Creating engaging financial statements and invoices expands brand awareness, nurtures customer relationships and increases...

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Want to Streamline Bill Payments? Add These Three Things to Your Statements.

FSSI logo Michael Ouellet on January 26, 2021

Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to...

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How Strategically-Designed Utility Bills Can Improve Customer Engagement

FSSI logo Michael Ouellet on December 10, 2020

Gas, electric, water, cable, waste management and more – almost every resident uses these utilities and subsequently needs to pay their bills. These utility billing statements provide a unique opportunity to communicate with this dedicated audience, from providing payment due and account information to...

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Improve Your Customer Service By Adding SMS Text Messages

FSSI logo Michael Ouellet on March 20, 2020

SMS Text Messages Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text messages are the fastest way to reach...

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Improve Payment Remittance and Collections with Multichannel Payments

FSSI logo Kelly McConville on October 30, 2018

Tips to Improve Payment Remittance for Customers In business, getting paid on time is very important to the success and health of a company. Most businesses provide a service, bill their customers, and await a remittance payment. When payments are delayed, the problem may be out of your control. According to...

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Pay Via Text: The Future of Mobile Payments for the Finance Industry

FSSI logo Kelly McConville on June 8, 2018

How Do Text Message Payments Work? Text message payments are a straightforward process. The customer can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or...

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