“Billing and Payments” Category
Streamlining Auto Finance Operations with Turnkey Print and Mail Solutions
on January 29, 2024
The pandemic dramatically reshaped the auto finance industry with its need for eye-catching and engaging customer communications. The last few years have resulted in a heightened demand for vehicle ownership, a reduction in manufacturing and an increase in unemployment, creating a unique communications landscape...
The ePresentment Power of FSSI and Solimar’s SOLsearcher Enterprise
on July 10, 2023
Solimar, a global leader in customer communication management and delivery solutions, recently presented a new case study that spotlights their partnership with FSSI to provide innovative ePresentment services – in addition to highlighting FSSI’s achievement of delivering more than ONE BILLION images. To...
Boosting Engagement: Leveraging Customer Notifications in the Financial Sector
on December 27, 2022
Customer alerts and notifications play a crucial role in enhancing customer satisfaction, retention, and overall revenue. Despite their significance, many organizations lack an effective notification strategy. Keeping recipients informed in real-time about statements ready for viewing or pending payments is...
Embracing e-Billing: The Advantages of Electronic Presentment and Payment
on February 18, 2022
In today’s digital world, you want to offer the most robust, up-to-date document outsourcing services – going beyond print and mail. This includes adopting a modern, flexible and digital-forward customer communications approach. Let’s face it – people want quick and easy access to information. You can...
Enhancing Financial Statements: Design Tips for Engagement
on May 24, 2021
Improve Customer Engagement with Well-Designed Transactional Statements Creating extraordinary customer statements goes beyond just conveying information; it's about nurturing relationships, boosting brand awareness, and increasing payment remittance. Discover these fun and authoritative tips to transform...
Improving Cash Flow: Bill Payment Automation Strategies
on January 26, 2021
Billing statements have come a long way. Upgrades to design, such as the inclusion of color and graphics, have made statements much easier to consume. Digital printing took these changes to another level, enabling techniques such as personalization and data-driven graphics enhancements that allow billers to...
Designing Effective Utility Bills: Best Practices and Strategies
on December 10, 2020
Gas, electric, water, cable, waste management and more – almost every resident uses these utilities and subsequently needs to pay their bills. These utility billing statements provide a unique opportunity to communicate with this dedicated audience, from providing payment due and account information to...
Improve Your Customer Service By Adding SMS Text Messages
on March 20, 2020
Boost Customer Satisfaction with SMS Text Messages Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text...