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Image: 5 Ways Text Messaging Improves Your Customer Service Strategy

5 Ways Text Messaging Improves Your Customer Service Strategy

Text messaging is one of the most innovative forms of communication developed in the Digital Age – instantly putting information into people’s hands. And It’s quickly becoming a valuable tool for businesses, with 78% of consumers saying that text messages are the fastest way to reach them for... Read More »

Posted March 03, 2020 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, How-to Guides, Technology and Mobile.

Image: Improve Payment Remittance and Collections with Multichannel Payments

Improve Payment Remittance and Collections with Multichannel Payments

Tips to Improve Payment Remittance for Customers In business, getting paid on time is very important to the success and health of a company. Most businesses provide a service, bill their customers, and await a remittance payment. When payments are delayed, the problem may be out of your control. According to... Read More »

Posted October 10, 2018 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, Technology and Mobile.

Image: Pay Via Text: The Future of Mobile Payments for the Finance Industry

Pay Via Text: The Future of Mobile Payments for the Finance Industry

How Do Text Message Payments Work? Text message payments are a straightforward process. The customer can pay by text message by sending a text message from their mobile phone to a number, known as a short code, assigned to your business. The payment is then added to the customer’s monthly phone bill or... Read More »

Posted June 06, 2018 in Banks and Credit Unions, Billing and Payments, Business Process Improvement, Customer Experience and Engagement, Technology and Mobile.

Image: Mobile Wallets Leave Traditional Wallets in the Past

Mobile Wallets Leave Traditional Wallets in the Past

How Mobile Wallets are Changing the Way We Handle Payments? In a story published on May 2014, the Washington Post reported that eight in ten people carried less than $50 in their wallets. In the months since then, there’s a good chance that statistic has increased to nine in ten. Most people carry wallets... Read More »

Posted January 01, 2017 in Banks and Credit Unions, Billing and Payments, Industry News, Technology and Mobile.