Electronic Statement Presentment to Fit Any Budget
From a single data feed, eStreamOne provides best-in-class solutions for both printed documents and secure online eStatement presentment. Our flexible Internet technology offers multiple presentment and document delivery alternatives, flexible infrastructure makes it great for bill pay integration with your current bill pay company or we can pair you up with one of out billing partners. We offer multiple integration options including API, Sing Sign On (SSO), and we also offer a complete integration option where we will build you out and host an entire personalized customer and admin panel. We also offer automatic PDF archiving and unlimited archival capacity, every single historical document is safe and accessible in our system. We can also archive data on CD/DVD.
Customizable Options to Complete Your eBill and ePresentment Solution
eNotify Email Notification: Alerts, Analytics, Marketing and More
eNotify is a high-volume, permission-based service option that automatically alerts enrolled/opted-in customers when eStatements and other eDocuments are ready to view. Critical alerts reach recipients on time, without disappearing into spam filters. Learn more about eNotify and everything you can do through its friendly, online reporting dashboard, including review delivery results and export exceptions down to an individual email address.
Electronic Bill Presentment and Payment (EBPP & EIPP)
There are so many advantages of utilizing eStreamOne and adding electronic bill payment and presentment to your business. Right from their billing statement, EBPP customers can conveniently pay online, using a credit card, debit card or ACH transaction; information from the statement will pre-fill associated fields on the payment screen. Processing takes place according to credit company and ACH service schedules, with funds transferred to the company’s account as soon as processing is complete. After processing, customers receive a real-time payment acknowledgement through their preferred device or channel. Today’s new customer prefers e-notifications over traditional statement presentment. Add or upgrading your electronic document presentment strategy will not only drastically improve your customer’s experience, but will increase customer engagement ten fold.
Cross-Media Marketing Support
eStreamone is a valuable tool that works with other FSSI solutions to enhance your cross media marketing efforts. Our eStreamOne software allows you to selectively populate emails, bill statements, and other presentment communications with targeted text, or custom images or messages. You can then track and manage all documents through our MessageStreamOne Portal.
Unlimited Archival Storage Capacity
Whether you need online access, CD/DVD archival, a file downloadable to your in-house archival system or a combination of all three, FSSI can customize a solution to fit your needs. eStreamOne seamlessly converts documents into PDF, TIFF or other image file formats, and then transmits them (along with an index file) for uploading onto your internal reporting system.
24/7 Access to Data and Documents
eStreamOne gives both admin and customers 24/7 access to their portal and data at all times. You can stay informed about your financial data, and change delivery and notification preferences whenever and wherever you are.
CRM Tools and Administrative Interface
This time-saving option enhances the customer experience by giving call center teams instant access to PDF document images. Representatives may also easily view, sort and search, customers’ electronic statements and activity reports. Inquiries are handled and closed quickly because the image service reps see is a replica of the customer’s document.
Gain Delivery Flexibility with eStreamOne
eStreamOne can reduce production costs, increase ROI and enhance your customers’ overall multi-channel experience. Contact us today for more information or a no-obligation ePresentment demonstration.