Partnerships

Union Bank chooses FSSI as its statement and customer-communications outsourcing partner

Image: Santa Ana, California location icon Santa Ana, California on November 20, 2009

Santa Ana-based print-and-mail provider adds another leading bank brand to its growing list of clients.

After a competitive, months-long review involving the industry’s top statement vendors, Santa Ana-based Financial Statement Services, Inc. (FSSI) has prevailed, adding another leading bank to its impressive list of Tier-1 financial-industry clients.

“The opportunity to partner with Union Bank was very attractive, so there were many companies vying for the business, some much larger than FSSI,” says Steve Bolaris, FSSI’s Sales and Marketing VP. “Fortunately, Union Bank acknowledged our experience, secure printing technology and unique value-adds. We look forward to being part of their team and to helping them achieve their retention and cost-containment goals.”

Union Bank’s David Negrete, VP and CMO Regional Manager, acknowledges the fit between his company’s needs and FSSI’s capabilities. “FSSI was chosen because of their experience and ability to meet our unique data formatting and delivery requirements. They also offered some creative cost-saving ideas that we’re very eager to implement,” Negrete says. Production of the bank’s customer statements, letters and checks has started and will be fully converted to FSSI by the end of the year.

About FSSI

FSSI is an employee owned, WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print-mail and digital communication solutions. Serving the financial, insurance, healthcare and other regulated industries, FSSI is well-versed in the security and data practices necessary to handle confidential customer information and remain compliant. Learn more about FSSI's capabilities by visiting fssi-ca.com. For business opportunities, please contact Executive Vice President of Business Development Dan Palmquist at 714.436.3300 or .