Secure Compliance

customer communication management

Customer Communication Management: Real-Time Job Monitoring and Reporting

To support clients’ CFPB, Dodd-Frank and other compliance requirements, FSSI developed Secure Compliance, an online, real-time, job monitoring and reporting solution for its mailpiece production environment. Secure Compliance offers a secure printing solution that allows you to monitor the date and time stamps for every customer-facing document you send, from file receipt at FSSI through carrier delivery, online and in real-time.

Secure Customer Communication Management: Monitor Jobs and Create Reports, Online in Real-Time

Secure Compliance lets you track the status of all of your customer communications and provides a complete record of mailpiece production and delivery, accurately reporting the disposition and location of every unique piece processed through our facility and delivered into the mailstream. Our range of flexible delivery methods accommodates any delivery strategy and budget.

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Workflow Benefits of Secure Compliance

FSSI’s Secure Compliance is comprised of online, real-time secure management tools including, job monitoring and reporting technologies that include FSSI’s workStreamOne portal (WSO). Working together, these tools allow compliance teams to monitor and report the disposition of every mailpiece transmitted to FSSI. Benefits of online, real-time job monitoring and reporting include:

  • Reduced Risk— avoid compliance-related fines and penalties through more comprehensive, granular reporting
  • Time Savings and Convenience— with online mailpiece and email visibility and reporting through a single website and log-in
  • Competitive Advantages—such as increased production efficiency, potential cost savings, and a more robust compliance strategy
  • Flexible Delivery Options—such as USPS First Class, Express and Certified Mail; and commercial providers like FedEx and UPS


Secure Printing SolutionE-statement/print-and-mail conversions can be notoriously complex. During ours, a couple of unexpected output issues arose that could have delayed or derailed implementation. Fortunately, FSSI’s secure printing team had the experience to quickly spot the problem and offer solutions to get us back on track. We consider FSSI to be an invaluable business partner whose actions consistently show they’re committed to our satisfaction and success.Secure Printing Solution
Ted Iversen, Manager, Software Development, Premier America Credit Union

Learn the Full Benefits of Secure Compliance

FSSI’s Secure Compliance is integrated into our full-service print and mail solution to guarantee that you are keeping auditors happy. It provides a complete trackable system of every document sent to your clients. Contact us today to schedule a demonstration of our Secure Compliance platform.

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