New Equipment

FSSI Leverages the Power of Pitney Bowes Epic™ Inserters to Increase Productivity

Image: Santa Ana, California location icon Santa Ana, California on December 31, 2016

FSSI – a leading provider of customizable print and mail services – has added the speed, accuracy, and flexibility of the Pitney Bowes Epic™ Inserting systems into its already technologically-innovative Santa Ana production facility. This major capital investment substantially increases FSSI’s production capacity for all jobs, including quick turn-around projects and roll-to-roll print-to-inserting processes.

“With the flexibility of the Epic Inserters, we can now process flats jobs on these highly-automated inserters, knowing that the inserters can be converted back to high-speed conventional inserting quickly,” says Henry Perez, Chief Operating Officer at FSSI. “This significantly optimizes our workflows and productivity by decreasing downtime created for extended setup times. Also, with a dual front-end, the Epic systems are able to insert documents from a roll printed on our continuous form printers or from our cut-sheet printing systems, adding further flexibility and speed to our operation.”

FSSI is committed to providing the best customer service possible and to finding the most expedient and efficient solutions for meeting its clients’ unique mail requirements. The Epic™ systems help FSSI fulfill these high-speed print and mailing requirements, including inserting single and multiple page documents into #10s, 6×9-1/2” and 9×12” envelopes.

Many FSSI clients fall under strict regulatory mailing schedules that demand the highest accuracy. The Epic™ Inserting Systems’ end-to-end tracking and control features assure that our clients have proof of accurate processing and their speed helps FSSI manage tight mail date requirements.

About Pitney Bowes’ Epic™ Inserting System

As outlined in a Pitney Bowes Case Study, this high-speed, highly-automated, multi-format device offers one of the most efficient letter and flat processing units on the market today. It can handle 150,000 mail pieces and 70 changeovers per day by combining letter and flat insertion capabilities in a single machine. All mailings have 100% traceability. The system is designed to handle a wide range of paper stock, variable page count jobs, and both cut-sheet and roll-to-roll stock input.

What Does This Mean for FSSI Clients?

The enhanced speed and accuracy of the Epic™ System means that FSSI can meet tight deadlines with the highest level of accuracy. Clients who have come to depend upon the high level of service and attention to detail provided by FSSI, can now benefit from this increased production capacity.

About FSSI

FSSI is an employee owned, WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print-mail and digital communication solutions. Serving the financial, insurance, healthcare and other regulated industries, FSSI is well-versed in the security and data practices necessary to handle confidential customer information and remain compliant. Learn more about FSSI's capabilities by visiting For business opportunities, please contact Executive Vice President of Business Development Dan Palmquist at 714.436.3300 or .