Awards and Certifications

FSSI Completes SSAE Type II Compliance Audits with Zero Exceptions in All Locations

Image: Santa Ana, California location icon Santa Ana, California on December 9, 2019

FSSI, an industry-leading document outsource company, proudly announced the completion of its SSAE-18 Type II audits for both its Santa Ana, California, and Coppell, Texas, locations with zero exceptions. The company successfully passed dual SOC 1 and SOC 2 audits, prioritizing security and enhancing its network infrastructure to provide even higher levels of availability with comprehensive processes and controls.

Successful completion of the audits signifies compliance with the American Institute of Certified Public Accountants (AICPA) attestation standards of the SSAE-18 Type II examinations, providing clients in highly-regulated industries with the documentable assurance that their confidential customer data is being handled in accordance with strict industry standards. Passing with “zero exceptions” means that FSSI had no deviations in the key processes and workflows related to compliance in the required timeframe and was deemed to be operating based on best practices.

“As a service provider, we strive to continuously re-invest in our infrastructure and implement process improvements to ensure our clients can rely on us for their critical customer communications,” said FSSI President and CEO Jennifer Dietz. “With clients looking for these audits to be performed at both locations, we are very pleased that the recent audits were carried out at both our California and Texas facilities, demonstrating the same stringent quality and security standards across the company.”

FSSI employs the latest and most advanced technologies and practices to maintain the safety and integrity of client information. This includes installing redundant state-of-the-art Storage Area Network (SAN) systems and software in both Santa Ana and Coppell with replication of all production and application data, in addition to implementing new security measures for logging and event tracking and tools for backup and recovery.

For 12 years, FSSI has continuously met or exceeded the AICPA security requirements, including maintaining the SOC 1 and SOC 2 audits, with each SOC report representing a varying degree of compliance standards.

“We recognize the importance of ensuring the highest level of services for our security-conscious clients,” said Dietz. “This includes committing the resources to meet superior security standards and being a continued source of integrity, trust and dependability.”

About FSSI

FSSI is an employee owned, WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print-mail and digital communication solutions. Serving the financial, insurance, healthcare and other regulated industries, FSSI is well-versed in the security and data practices necessary to handle confidential customer information and remain compliant. Learn more about FSSI's capabilities by visiting For business opportunities, please contact Executive Vice President of Business Development Dan Palmquist at 714.436.3300 or .