Print and Mail Outsourcing Services for Banks

bank building.

Looking for secure and reliable print and mail outsourcing for your bank or financial institution? FSSI specializes in statement printing and mailing services tailored for banks, credit unions, and other financial organizations. Our comprehensive print and mail solutions include outsourced statement processing, eStatements, transactional document delivery, online banking portal integration, SMS text notifications, direct mail marketing, and document redesign services. Each solution is fully customizable and scalable to meet the needs of any size institution.

We help banks streamline the process of sending monthly invoices, statements, bills, and customer communications with automated tools that enhance delivery speed, improve security, and facilitate easier tracking. From bank statement processing to fully compliant customer communications management, FSSI provides financial institutions with the efficiency and visibility needed to strengthen customer engagement and reduce operational costs.

Our full-service statement printing and mailing solutions include:

Statement processing and mailing
eStatements and online banking portals
Secure confidential document printing
Direct mail and other mail marketing services
Data processing with integration with data providers
Statement redesign
In-house development team
eDelivery and eNotifications
End-of-year tax forms

About FSSI

With 45 years of experience partnering with banks, FSSI is a trusted print and mail outsourcing service provider, specializing in secure, regulatory-compliant customer communications. We offer comprehensive solutions, including statement processing, eDelivery, targeted marketing mail, and secure document management, designed to meet the specific needs of financial institutions.

We serve you from four locations nationwide. FSSI’s corporate headquarters are in Santa Ana, California, with strategically located print and mail facilities in Coppell, Texas; Orlando, Florida; and Lincoln, Rhode Island, boosting capacity and strengthening operational redundancy while ensuring enhanced support, automation and client-facing technologies across all locations.

Learn More About FSSI

Statement Sample PDFs

Take a deeper look at our bank statement processing and mailing services.

Statement Printing and Mailing

Financial Documents Produced at FSSI

Providing exceptional customer service means meeting the diverse needs of your customers with secure, efficient, and compliant communication solutions. FSSI understands that financial institutions require a multifaceted approach to transactional document management, encompassing everything from secure bank document printing and compliant bank statement mailing to innovative paperless eStatement solutions.

Our tailored services cater to the unique demands of financial institutions, ensuring the timely delivery of personalized printed documents and electronic communications. We prioritize regulatory-compliant bank statement processing to safeguard sensitive financial information and maintain the highest industry standards.

Partner with FSSI to elevate your customer service, streamline your operations, and enhance your brand reputation. Our comprehensive suite of financial statement printing and mailing services is designed to empower your institution to thrive in the digital age while upholding the trust and security your customers expect.

Examples of Bank Documents We Produce

Deposit, checking, savings or combined bank statements
Compliance letters and notices
High net-worth, trust and IRA statements
Credit card statements
Annual tax forms
Loan documents and HELOC billing statements
Privacy mailings
Welcome and special fulfillment packages
Personalized marketing mailers and inserts with PURLS
Integrated marketing communications
Certified mail documents
Newsletters

Enhance Your Bank’s Operations with Outsourced Statement Printing and Mailing

For nearly 45 years, FSSI has been trusted by banks and other financial services companies. They’ve partnered with us because we consistently meet SLAs, protect sensitive financial data and ensure that critical customer documents reach the hands of their recipients.

We manage all data processing, print production and mailing, backed by leading data security, mailpiece tracking and audit-friendly workflow tools. Whether you are a small local bank or a larger national bank, we offer scalable solutions to meet your regulatory, communications or marketing-related goals.

At FSSI, statement processing, finishing, mailing and tracking are performed onsite in a strictly controlled environment, so you’re assured of secure data processing and timely deliveries, meeting high-volume print runs that range from tens of thousands to millions of pieces.

Benefits of working with a service provider like FSSI include:

Increased customer satisfaction and engagement
In-depth compliance reporting
Greater control over the quality and accuracy of outgoing statements, letters, bills and past-due notices.

If you are evaluating different print and mail service providers, this guide may help you choose the best print and mail vendor.

Full-Service Statement Printing and Mailing

Outsourcing statement printing and mailing allows your financial institution to reduce costs, improve efficiency, and change how customers interact with your bank.

Data Processing

Our extensive experience in the financial services sector helps us deliver the best-of-class print and mail services specifically tailored to the needs of regional and community banks. We’ve worked with a variety of core data processing integrations and imaging platforms. That means we can accommodate a wide variety of data formats.

SMS Text Message Alerts and Payments for Your Financial Communications

There are digitally-minded banking customers who appreciate the ease and convenience of multichannel communications. SMS text messages allow you to easily send text message alerts to your customers. Whether you need to send out past due notices, disclosure documents, payment reminders or promotional offers, it is all possible.

This is an effective way to increase payment remittance. You are also able to leverage our text banking services into your marketing campaigns by sending out acquisition campaigns, building customer relationships, cross-selling or upselling, and even text drip campaigns. Effortlessly send both account notifications and marketing messages via SMS text message.

Value-Added Statement Outsourcing Features

Modern banking practices have evolved over the last decade, and bank statement design is more important than ever. Personalizing statements, notices and marketing letters with variable data for each customer is a proven way to improve the customer experience .

FSSI has in-house design and development teams to offer redesign, personalized marketing and other document tools to enhance your customer communications, such as:

Redesign and whitespace management
Automated targeted messaging and inserting
Digital inkjet color printing
Inline check MICR printing
Electronic presentment and delivery (mobile-optimized eStatements and eNotifications)
Client-facing content management and design tools
Householding of statements with the same address
Co-mingling and inline postal sorting
Online links to check image repositories
In-house application development and marketing support

See All of Our Capabilities

Five Twenty Dollars Bills with Calculator Resting on Top. statement printing

Statement Processing Solutions to Fit any Financial Institution

Outsourcing your financial institution’s statement printing and mailing operations can yield significant cost savings, enhance efficiency, and transform customer interactions. FSSI, a seasoned expert in financial services, offers tailored print and mail solutions designed to meet the unique needs of banks and credit unions of all sizes. Whether you’re a regional community bank or a national institution, our scalable solutions can handle high-volume print runs while maintaining the highest standards of quality and security.

Our extensive experience working with diverse data processing systems and imaging platforms enables us to seamlessly integrate with your existing infrastructure and accommodate a wide range of data formats. We understand the unique challenges faced by financial institutions and are committed to providing reliable and efficient solutions that meet your specific requirements.

Visit our Depen dability page to see why financial institutions have trusted FSSI for over 45 years.

eStatement Processing Services

Looking to increase eStatement adoption among your customers? By encouraging the use of electronic statements, your financial institution can reduce expenses tied to printing, paper, and postage. At the same time, eStatements give customers greater choice and convenience in how they receive, access, and manage their financial documents.

FSSI’s eStatement solutions are designed to improve the appearance, structure, and clarity of your digital documents while offering advanced tools that strengthen customer engagement.

Our comprehensive services include a variety of enhancements that help maximize the effectiveness of your program, including:

API integration, single sign-on, and standalone online portals
eNotifications and integrated payment systems
Client-facing online analytics dashboard
Personal account consultant and dedicated project coordinator
Advanced management of SMS, email, and text alerts

With FSSI, your institution gains a fully integrated electronic presentment solution that includes eStatements, SMS notifications, and mobile payment capabilities. Our in-house team of experienced graphic designers and software developers ensures efficient communication, delivery and secure deployment. You can also take advantage of tailored content for both transactional and promotional documents, providing additional value and personalization for your customers.

data security and privacy practices at for statement printing

Regulatory Compliant Bank Statement Processing

Regulatory directives from the FDIC, CFPB, and other overseeing agencies supervising local and federal banks constantly evolve. We consistently refine and upgrade our digital and physical safeguards, along with data privacy measures. The safeguarding of personal identification details and vital member information is paramount to us, as well as to the financial organizations we cater to.

Our core values include a strong focus on data security, privacy, business continuity, and disaster recovery. FSSI undergoes annual SOC 2 audits and maintains HIPAA compliance in our facilities, with rigorous security practices that exceed industry standards, including:

Building security
User/server-level security
Secure data standards
Secure data archival options
Document security
Employee training

Direct Mail Marketing Services for Banks

Direct mail remains a potent channel for banks and financial institutions seeking to expand their reach and acquire new customers. By leveraging brochures, postcards, flyers, and personalized letters, financial institutions can effectively engage both potential and existing clients, driving interest in their products and services.

Secure and Compliant Direct Mail Solutions for Financial Institutions

With over four decades of experience in handling sensitive financial data, FSSI brings unmatched expertise to bank direct mail marketing services. Whether it’s postcards, letters, or any other direct mail format, our clients can trust in our unwavering commitment to data protection and confidentiality.

We combine the power of traditional printed media like postcards and letters with cutting-edge digital marketing strategies. By integrating web retargeting and display advertisements with your direct mail campaigns, we can significantly amplify your ROI and extend your reach.

Our Comprehensive Financial Direct Mail Marketing Service Offerings:

Postcards: Eye-catching and informative postcards that capture attention.
Letters: Personalized letters that build relationships and drive action.
Variable data printing: Tailor messaging for maximum impact on each recipient.
Targeted mailing lists: Reach the right audience with precision targeting. This includes geo-mapping and list optimizations
Digital marketing automation and online retargeting: Extend your reach and maximize campaign effectiveness.
Online dashboard for campaign tracking and analytics: Monitor performance and optimize your campaigns in real time.

For banks seeking advanced direct mail marketing campaigns that leverage the power of both print and digital channels, we invite you to explore our dedicated direct mail marketing division, Splash. With our expertise and comprehensive solutions, you can achieve exceptional results and drive meaningful customer engagement.

Financial Direct Mail Marketing Service Offerings:

Postcards
Letters
Variable data printing personalization
Targeted mailing lists
Digital marketing automation and online retargeting
Online dashboard for campaign tracking and analytics

Our approach merges traditional printed media such as postcards and letters with digital marketing strategies, employing web retargeting and display advertisements to amplify the ROI and reach of your direct mail marketing campaigns. Visit our direct mail marketing division, Splash, to learn more.

No-Obligation Bank Statement Printing and Mailing Consultation

At FSSI, we combine advanced technology with proven quality controls to deliver 100% data-to-document integrity and precision at every stage of the process. Our bank statement printing and mailing services help financial institutions securely manage critical customer communications while reducing operational costs and improving efficiency.

We specialize in targeted print and mail outsourcing solutions that enable banks and credit unions to connect with customers through clear, impactful documents that drive engagement and ROI. Our secure document processing services include:

Customer statement printing and mailing
Regulatory notices and compliance communications
Tax documents and year-end reporting
eStatements and secure online portals
Monthly newsletters and customer updates
Direct mail marketing campaigns across multiple channels

Whether you need to streamline outsourced statement processing, deliver compliant financial document distribution, or enhance your multichannel customer communications management strategy, FSSI offers the expertise and resources to help.

Contact us online or call 714.436.3300 today for a no-obligation consultation. Arrange a product demonstration, explore our full suite of statement processing and mailing solutions and discover how we can support your institution’s customer communication goals.