FSSI: More than a Print Shop
Over the past 35+ years, we’ve gained a reputation as a technology leader and innovator, achieving a level of expertise customization that’s unmatched in the managed print services industry. Even our largest competitors haven’t been able to keep up with our innovations in secure print management.
Every business has its own unique objectives and struggles. There are several factors you should consider to see if print outsourcing is the right solution for your business. In looking at a potential print management provider you should consider the company’s processes, quality control methods, technical resources. Above all, you need to learn how they’re integrated together to maximize efficiency and cost savings.
Compliance management is a very important factor to research when looking for a secure printing company. The majority of the clients we work with are in the financial services, insurance and healthcare industry, so privacy and data security are very important to us. We’ve invested thousands of dollars, and hours into perfecting our data handling practices. We are very proud to be an SSAE-18 Type II audited print services company. We have also been awarded a HIPAA certification, and an FSC certification for our sustainable printing practices, and energy efficiencies.
Benefiting from FSSI’s Commitment to Secure Printing Technology
One of the biggest areas of cost saving comparing print outsourcing Vs. in-house printing is equipment and leasing costs. When you outsource with FSSI, it enables you to leverage our commitment and investment in printing and mailing equipment. Signing a lease on print equipment is not cheap. Flat our buying print and mail equipment costs even more. This can cost your company thousands if not millions in time, physical space, and equipment maintenance. We’ve optimized our data printing and print security in all aspects of the production process. We also have a disaster recovery redundancy plan that is constantly updated, giving you the peace of mind that even your most sensitive data is safe from a breach or other disaster.
By producing your print-mail jobs on the latest, most advanced secure printers and secure mailing technology, we help you reduce costs, increase compliance and gain a competitive advantage. Through FSSI’s document customization, 1:1 marketing, inline-finishing, dynamic message and graphics insertions, and other advanced capabilities, your company can almost automatically become:
- More certain about security, quality and compliance
- Stay relevant in the marketplace in your field
- Stand out and be unique among competitors
- Connect deeper and more effectively with your customer base
Learn about our SSAE 18 Audit or our certified secure production environment.
Here’s an Overview of Essential Secure Print Related Departments Here at FSSI.
Secure Data Processing and Data Management
This group’s primary responsibility is to process all FSSI clients’ incoming data files into the usable output for conventional printing and mailing, archival or online presentation. We automate much of this process to maximize efficiency and minimize human error. This includes the automatic decompressing, unzipping, and transferring files from their input location to our secure production servers.
FSSI receives thousands of incoming files around the clock. Not only that but we match each file to individual work orders that route this data through the entire production process. We automate this process, to make things run a quickly and smoothly as possible. Operator intervention is only required when data errors cause programs to abort, and when jobs are placed ‘on hold’ awaiting client approval to proceed.
We support and safeguard print-mail operations with a large-scale UPS (Uninterruptible Power Supply) that continuously protects data and equipment from power spikes and outages. For longer-term print production protection, we have installed a powerful, in-line diesel generator.
In-House Software Developers
Every good application starts with good programming. However, not every print outsourcing company keeps programming experts on staff. In fact, most do not. At FSSI, our experienced team of software developers can work with virtually any dataset you provide. First of all, they analyze and map the data. Next, they create a detailed cost estimate for every job based on specific client requests. Next, account reps work closely with a project manager to help programmers write the code and thoroughly test it against client specifications before promoting into production.
For optimal efficiency, FSSI maintains separate servers for program development, testing and production. Included in FSSI’s program development is secure, 24/7 access to workStreamOne™, FSSI’s proprietary online document workflow management job tracking and reporting tool. The tool allows clients to easily: monitor data transmissions, approve the processing, printing and mailing of files and view the progress of jobs as they move through FSSI’s secure production process.
Digital Print Services (Inkjet)
FSSI uses a diverse assortment of printing and finishing equipment and technologies. Secure printing technology from best-in-class companies such as Xerox, Konika, and Canon. This helps us to accommodate a wide range of client output requirements. These include both roll-fed and cut-sheet black-on-white, highlight color, and full digital color-based systems.
FSSI’s latest investment in inkjet digital color technology has expanded our overall print and finishing capabilities. See how full-digital inkjet color, when combined with FSSI’s variable data printing platform MarketAdvantage and document management solution, messageStreamOne™, increases the business value of your documents through personalization and design best practices that engage customers and move them to respond.
Secure Mailing Services
FSSI uses multiple equipment and technology platforms to satisfy a wide range of Service Level Agreements (SLAs). These systems connect and communicate with each other through FSSI’s proprietary mail management process. All jobs that can’t be efficiently run on our automated inserters we direct to our Custom Inserting department. Similarly, this also includes short-run jobs under 1000 pieces and jobs with non-conforming or oversized materials. Check out our Mailing Terms Glossary to learn lots of industry mailing terms and USPS acronyms.
Stay Ahead of the Technology Curve
Any company can purchase some printers, inserters and software and proclaim themselves a print and mail outsourcing company. The sad fact is that many of them do. To get a true sense of a mail outsourcing company production capacity and capabilities (and how they benefit your business) FSSI recommends taking a close look at these three critical operations:
- Data handling and security
- Software development
- Mailing and finishing
What you discover in these areas, will tell you all you need to know about an outsourcing company. Above all, it is also important to make sure you review the outsourcer’s record of investment in print-mail equipment, technology and infrastructure. This will give you a good sense of the company’s commitment to staying ahead of the curve. Be more certain, relevant and unique in your communications. Work side by side with a trusted secure print provider like FSSI. Contact us today to learn more.