FSSI: More than a Print Shop
Over the past 40 years, we’ve gained a reputation as a security technology leader and innovator, achieving a level of expertise and customization that’s unmatched in the print and mail industry. Even our largest competitors haven’t been able to keep up with our innovations in secure printing and mailing services.
Every business has unique objectives and struggles. There are several factors you should consider when determining if print outsourcing is the right solution for your business. In looking at a potential print management provider you should consider the company’s processes, quality control methods, and technical resources. Above all, you need to learn how they’re integrated to maximize efficiency and cost savings.
Compliance management is a very important factor to research when looking for a highly secure printing company. The majority of the clients we work with are in the financial services, insurance, and healthcare industry, so privacy and data security are very important to us.
We’ve invested thousands of dollars, and hours into perfecting our data handling practices. We are very proud to be an SSAE-18 Type II audited print services company. We have also been awarded a HIPAA certification, and an FSC certification for our sustainable printing practices, and energy efficiencies.
Benefiting from FSSI’s Commitment to Secure Printing
One of the biggest areas of cost-saving when comparing in-house printing vs. outsourcing is equipment and leasing costs. When you outsource with FSSI, it enables you to leverage our commitment and investment in fast and efficient printing and mailing equipment. Signing a lease on print equipment and mail inserting machines is not cheap. Flat out buying print and fulfillment equipment costs even more. This can cost your business thousands if not millions in time, physical space, and machine maintenance.
We’ve optimized our data printing and print security throughout all aspects and steps of the production process. We also have a disaster recovery redundancy plan that is constantly updated, giving you the mind the peace of mind that even your most sensitive data is safe from a data breach or other disaster.
By producing your print and mail output on the latest, most advanced secure printers and secure mailing technology, we help you reduce costs, decrease compliance risk and gain a competitive advantage. Through FSSI’s document customization, production tracking, inline-finishing, personalized dynamic message and graphics insertions, and other advanced capabilities, your company can almost automatically become:
- More certain about security, quality, and compliance
- Stay relevant in the marketplace in your field
- Stand out and be unique among competitors
- Connect deeper and more effectively with your customer base
Learn about our SSAE 18 Audit or our certified secure production environment.
Here’s an Overview of our Print-Mail Departments
Computer Operations and Data Processing
This group’s primary responsibility is to process all FSSI clients’ incoming data files into usable output for conventional printing and mailing, archival or online presentation. We automate much of this process to maximize efficiency and minimize human error. This includes the automatic decompressing, unzipping, and transferring files from their input location to our secure production servers.
FSSI receives thousands of incoming files around the clock. Not only that but we match each file to individual work orders that route this data through the entire production process. We automate this process, to make things run as quickly and smoothly as possible. Operator intervention is only required when data errors cause programs to abort, and when jobs are placed ‘on hold’ awaiting client approval to proceed.
We support and safeguard print-mail operations with a large-scale UPS (Uninterruptible Power Supply) that continuously protects data and equipment from power spikes and outages. For longer-term print production protection, we have installed a powerful, in-line diesel generator.
In-House Development Team
Every good application starts with good programming. However, not every print outsourcing company keeps programming experts on staff. In fact, most do not. At FSSI, our experienced team of software developers can work with virtually any dataset you provide. First of all, they analyze and map the data. Next, they create a detailed cost estimate for every job based on specific client requests. Next, account reps work closely with a project manager to help programmers write the code and thoroughly test it against client specifications before promoting into production.
For optimal efficiency, FSSI maintains separate servers for program development, testing, and production. Included in FSSI’s program development is secure, 24/7 access to workStreamOne™, FSSI’s proprietary online print workflow and inventory management dashboard. The tool allows clients to easily: monitor data transmissions, approve the processing, printing, and mailing of files and view the progress of jobs as they move through processing, to fulfillment, and then delivery.
Digital Print Services
FSSI uses a diverse assortment of printing and finishing equipment and technologies. This includes secure printing technology from best-in-class companies such as Xerox, Konika, and Canon. This helps us to accommodate a wide range of client output requirements. These include not only both roll-fed and cut-sheet black-on-white, but also highlight color and full digital color-based systems.
FSSI’s latest investment in inkjet digital printing technology has expanded our overall print and finishing capabilities. See how full-digital inkjet color, when combined with FSSI’s variable data printing platform MarketAdvantage and document content management solution, messageStreamOne™, increases the business value of your documents through personalization and design best practices that engage customers and move them to respond.
Secure Mailing Practices
FSSI uses multiple equipment and technology platforms to satisfy a wide range of Service Level Agreements, also known as an SLA. These systems connect and communicate with each other through FSSI’s proprietary mail management process. All jobs that can’t be efficiently run on our automated inserters we direct to our custom inserting department. Similarly, this also includes short-run jobs under 1000 pieces and non-conforming or oversized materials.
Check out our Mailing Terms Glossary to learn many industry-related mailing terms and USPS acronyms.
Stay Ahead of the Regulators and Technology Curve
Any company can purchase some printers, inserters, and software and proclaim themselves a print and mail outsourcing company. The sad fact is that many of them do. To get a true sense of a mail outsourcing company’s production capacity and capabilities (and how they benefit your business) FSSI recommends taking a close look at these three critical operations:
- Data handling and security
- Software development
- Mailing and finishing
What you discover in these areas, will tell you all you need to know about an outsourcing company. Above all, it is also important to make sure you review the outsourcer’s record of investment in print-mail equipment, technology, and infrastructure. This will give you a good sense of the company’s commitment to staying ahead of the curve. Be more certain, relevant and unique in your communications. Work side by side with a trusted secure print and mail provider like FSSI. Contact us today to learn more.