“Business Process Improvement” Category
Understanding Customer Analytics: Predictive Insights for Success
How to Use Data-Driven Analytics to Predict Customer Behavior? Ever found yourself wishing you had a crystal ball to know exactly what your significant other wanted on a special occasion? Well, while we can't offer you a mystical solution, we can introduce you to the wonders of customer analytics. By diving...
Transactional Document Design Best Practices
First impressions are critical, especially in transactional customer communications. Presenting your client communications with dated design strategies and layouts could mean lost business opportunities for your company. Consider updating the appearance of your company’s documents, much like you would your...
How to Create a Seamless Customer Experience Using Omnichannel?
Omnichannel Strategies for your Customer Experience Customer experience marketing ensures that current or potential customers enjoy the same experience no matter how or where they encounter a particular company. Whether it’s sales, maintenance, management, or other departments and personnel for virtually...