How FSSI Handles and Safeguards Your Sensitive Customer Data.
Since our inception in 1980, data security and customer privacy have been a top priority at FSSI. Today, we employ some of the latest and most advanced data security and privacy technology and best practices to maintain the safety and integrity of client information in all levels of our print and mail service options.
User/Server Level Security
FSSI maintains User/Server level security. In other words, we secure data files by user permissions that we enforce by centralized domain policies. We audit and update Service Level Security (web, email, database, and other services) with the latest Service Packs.
Firewall and IPS Protection
While the firewall blocks malicious and/or unauthorized network attempts, the Intrusion Prevention System (IPS) detects potentially harmful traffic to protect the network at the application layer.
Secure Data Transmissions
FSSI supports and recommends the SFTP file transmission protocol to ensure protection for files in transit and PGP encryption for files at rest. Once delivered to our DMZ, the files are pulled into our secure production network.
Other transmission methods are also available (T-1′s, private VPN, etc.) that we can implement according to clients’ needs.
Validation and Secure Storage/Archival
First, we validate a data-file naming standard. Next, once the data-validation preprocess is successful, we automatically pull the files into our FSSI network for processing. We store all client input in secure locations with access limited to authorized personnel.
All input files we receive or process via client-server networks we store for no more than 60 days. Unless of course, you specify otherwise. Following processing and printing, we securely archive your files.
Deletion and Shredding
We delete documents containing personal customer data (printed or electronic) after 30 days. We use commercial shredders, but we can also store your documents in a secure location if they are needed for longer.
FSSI has numerous, facility-wide physical-security measures in place. For example, we have key cards for every employee, door alarms, internal and external security cameras, a gated entryway and secure property perimeter.
Disaster Recovery (DR)
In accordance with both our operating policies and SSAE 18 Type II (SOC 1, SOC 2) requirements, FSSI adheres to a formal DR plan that we regularly review and update. We are a leading secure financial printing company. For help in assessing your current or future DR redundancy needs or tips for drafting your company’s DR plan, contact FSSI today.
Data Security and Customer Privacy in 2021
The sensitive personal data of your customer should be protected at all cost. Read the Importance of Customer Data Privacy to find out why customer privacy is even more important in 2021.