HIPAA Compliant Print and Mail

HIPAA Secure Printing

HIPAA Certified Print and Mail Services

Outsourcing the print and mail of patient communications makes the business side of providing care, and the insurance process more efficient, profitable and compliant. FSSI’s HIPAA compliant printing and mail outsourcing solutions can help healthcare providers enhance the security of their patient billing, while also improving your overall patient experience.

We are proud to be a HIPAA-certified print provider. We’ve invested heavily in data security and privacy technology that ensures that sensitive patient information is protected. In our HIPAA compliant mailing facility, FSSI combines best practices for secure printing and mailing with cutting-edge production technologies. All of our processes working together to ensure the quality, accuracy, and integrity of documents produced from sensitive patient data.

The end result is a certified print solution that can help you reduce costs, reduce risks, and remain compliant with changing HIPAA privacy regulations. Not to mention making patient communication more effective and streamlined a process as ever.

Let Us Handle Your Patient Communications

The term print-mail output includes a wide range of printed and electronic medical documents. Both of which we can design and produce from a single data feed. Sophisticated data handling and encryption protocols enable us to comply with strict HIPAA guidelines and privacy rules. HIPAA requirements dictate that healthcare companies and their third-party vendors maintain reasonable and appropriate administrative, technical and physical safeguards of patient privacy. Theis ensures all PHI (Protected Health Information) remains safe and secure.

We are very proud of our HIPAA certification, and we understand the importance of maintaining HIPAA compliance for care providers, as well as health insurance companies. We’ve built secure HIPAA compliant communications solutions that are simple for both healthcare providers and medical insurance companies both large and small.

HIPAA Guidelines

HIPAA violations can be costly, FSSI has created a compliance package that still provides all the features you are looking for. We not only offer a full-service print solution but maintain the strict HIPAA guidelines necessary to operate in the healthcare industry. HIPAA was created to give patients more control over their privacy, but don’t let HIPAA requirements limit your patient communication strategy. Not only was FSSI awarded a HIPAA certification, but we also maintain an SSAE 18 Type II certification in SOC 1, SOC 2, and SOC 3. Data security is something we value and have invested a lot of time and money into our privacy software and security practices.

Advantages of Partnering with a HIPAA Compliant Printing Company

There are many advantages of partnering with a HIPAA compliant printing company like FSSI. Our print security, as well as our secure data hosting, is industry-leading. Your company simply cannot afford a compliance violation.

While sensitive patient data can be very difficult to work with, we have the expertise, the equipment, and the technology to reduce the risk of a HIPAA violation. Here are just a few of the advantages of partnering with a HIPAA communications specialist like FSSI:

-Industry-leading privacy and data management technology

-HIPAA compliant print, mail, and eDelivery

-24/7 compliance-focused production tracking and inventory management dashboard

-Streamlined cross-media communications, from printed statements to electronic documents and secure SMS text messages

-HIPAA certified means we understand HIPAA guidelines and stay updated with new HIPAA privacy requirements

Workflow Tracking with Audit-Ready Output

Unlike other print-mail companies, FSSI offers a web-based workflow, individual mail piece tracking, and reporting. Real-time online tools create an accurate, auditable trail for the life cycle of each piece of mail produced in our facility. From file receipt, all throughout the production process, and ultimately, to USPS induction. Detailed reporting provides clear evidence that can be used as proof of mailing, should patients claim that documents were not sent.

Examples of Healthcare Documents We Produce

Whether your company is a large bustling institution or a smaller high-mail volume clinic or practice, FSSI can customize a patient communications solution to meet your strategic business and marketing objectives. Examples of healthcare documents produced at FSSI include:

  • Patient bills, statements, and invoices
  • Patient letters, notices, and other customer communications
  • Explanation of Benefits (EOB)
  • Explanation of Coverage (EOC)
  • Healthcare billing statement inserts
  • Patient or physician mailers

Learn more about our HIPAA compliant communications. Our print-mail services include custom document design and formatting that we’ve used to help our clients increase engagement with their patients and policyholders. Above all, it helps improve remittance and response rates.

Compliance Reporting, Collections Letters, Payment Solutions and More

Customize your scalable print and mail solution with any or all of FSSI’s strategic online tools:

workStreamOne: exclusive online print-job monitoring and production reporting that lets healthcare teams approve files, view real-time job status, and monitor inventory/postage levels, 24/7; includes support for ad-hoc reporting, data mining or analysis.

Secure Compliance: online, real-time document tracking and reporting that provides a record of an individual document’s production and delivery, while reporting the disposition and location of every individual mailpiece produced by FSSI.

letterStreamOne: exclusive, web-based letter/notice management solution that enables healthcare teams to create and update notices, collection letters and other time-sensitive documents in MS-Word®, and link to FSSI’s digital printing-and-fulfillment center for high-quality production; provides 100% data-to-delivery, with complete hierarchical control over approvals, revisions and version tracking.

eStreamOne: flexible, best-in-class electronic presentment/payment offering with an impressive choice of format and remittance options, including PDF presentment with optional HTML summary; highly personalized patient messages and dynamic graphics; from their electronic bill, patients may choose to pay online, with a credit card, debit card, or ACH.

Healthcare Printing Case Study

See how FSSI helped one healthcare company lower its mailing, postage, leasing and labor costs with a customized solution. Check out the United WestLabs case study to learn more.

Healthcare Communications Consultation

An integrated print-mail solution can do wonders to help grow your business and improve the patient communications experience. This includes a patient-friendly document design. Contact a HIPAA compliant communication specialist today to learn more about our secure printing and mailing services or to schedule a no-obligation demo or consultation.