HIPAA

HIPAA Certified Print-Mail

HIPAA Compliant Printing

HIPAA Compliant Messaging: Print, Mail, SMS Text

FSSI’s HIPAA Certified Print-Mail and production output solutions can help healthcare providers not only enhance the patient billing, invoicing and payment experience but also makes the business side of providing care more efficient, profitable and compliant. We are proud to be a HIPAA Certified Print-Mail provider, and your customer data security is of the utmost importance to us.

In a certified secure environment, FSSI combines print-mail best practices with leading-edge production technologies to ensure the quality, accuracy and integrity of documents produced from sensitive patient data. The result is HIPAA compliant print-mail output solutions that can reduce cost and risk while making you more competitive.

The term ‘print-mail output’ includes a wide range of printed and electronic healthcare documents, both of which we can design and produce from a single data feed. Sophisticated data handling and encryption protocols enable FSSI to satisfy HIPAA privacy rules that require healthcare companies (and their third-party vendors) to maintain reasonable and appropriate administrative, technical and physical safeguards. We are proud of our HIPAA certification, and we understand the strict HIPAA requirements and have made HIPAA compliant messaging simple for healthcare companies both large and small.

HIPAA Guidelines

HIPAA violations can be costly, FSSI has created a compliance management package that still provides all the features you are looking for in a print outsourcing company but maintains the strict HIPAA guidelines necessary to operate in the healthcare industry. Don’t let HIPPA requirements limit your patient communications strategy. HIPAA was created to give patients more control over their privacy. Not only was FSSI awarded a HIPAA certification, but we also maintain an SSAE 18 Type II certification in SOC 1, SOC 2, and SOC 3. Data security is something we value and have invested a lot of time and money into our privacy software and security practices.

Advantages of a HIPAA Compliant Print Provider

There are many advantages to a HIPAA compliant print provider like FSSI. Our print security, as well as our secure data hosting, is industry leading. Your company cannot afford a compliance penalty, sensitive data can be very difficult to work with, we have the experience, equipment, and technology to reduce the risk of HIPAA compliance management.

-Industry-leading privacy and data management technology

-HIPPA compliant printers

-24/7 Workflow and compliance management dashboard

-Streamlined multi-channel communications, from printed statements to electronic documents and secure SMS text messages

-HIPAA certified print facility means we understand HIPPA guidelines and stay updated with new HIPAA requirements

HIPAA Compliant Workflow Monitoring with Auditable Output

Unlike other print-mail companies, FSSI offers web-based workflow and mail-piece tracking and reporting tools that create an accurate, auditable trail for each mailpiece, from file receipt at FSSI, through our secure production process, and ultimately, to USPS induction. Detailed granular reporting provides clear evidence that can be used as ‘proof of mailing,’ should consumers claim that documents weren’t sent.

Examples of FSSI’s HIPAA Certified Print-Mail Capabilities

Whether your company is a large bustling institution or smaller high-mail volume clinic or practice, FSSI can customize a HIPPA compliant messaging solution to meet your strategic business and patient communications objectives. Examples of HIPAA statement services and healthcare documents produced at FSSI include:

  • Patient bills, statements invoices
  • Patient letters, notices, and other customer communications
  • Explanation of Healthcare Benefits (EOB)
  • Explanation of Healthcare Coverage (EOC)
  • Healthcare billing statement inserts
  • Patient or physician mailers

Learn more about our HIPAA compliant communications, including custom document design and formatting that can increase patient engagement and improve remittance and response rates.

Compliance Reporting, Collections Letters, Payment Solutions and More

Customize your healthcare print-mail output solution with any or all of FSSI’s strategic online tools:

workStreamOne: exclusive online print-job monitoring and production reporting that lets healthcare teams approve files, view real-time job status, and monitor inventory/postage levels, 24/7; includes support for ad-hoc reporting, data mining or analysis.
Secure Compliance: online, real-time document tracking and reporting that provides a record of healthcare document production and delivery, while reporting the disposition and location of every mailpiece produced by FSSI.
letterStreamOne: exclusive, web-based letter/notice management solution that enables healthcare teams to create and update notices, collection letters and other time-sensitive documents in MS-Word®, and link to FSSI’s digital printing-and-fulfillment center for high-quality production; provides 100% data-to-delivery, with complete hierarchical control over approvals, revisions and version tracking.
eStreamOne: flexible, best-in-class electronic presentment/payment offering with an impressive choice of format and remittance options, including: PDF presentment with optional HTML summary; highly personalized patient messages and dynamic graphics; from their electronic bill, patients may choose to pay online, with a credit card, debit card, or ACH.

Healthcare Print-Mail Output Case Study

See how FSSI helped one healthcare company lower its mailing, postage, leasing and labor costs with a customized print-mail output solution.

HIPAA Compliant Printing Consultation

An integrated print-mail solution, including patient-friendly document design, can do wonders to help grow your business and improve the patient communications experience. Contact a healthcare print-mail specialist today to learn more about our HIPAA Certified Print-Mail services or to schedule a no-obligation demo or consultation.