Insurance Printing and Mailing
With over 45 years of experience, we’ve perfected insurance print and mail solutions customized for insurance companies’ unique needs and goals.
Our insurance print and mail services and document outsourcing cut risks and costs in insurance document processing. They boost engagement and retention too. How? Through clear, visually striking communications that customers actually read.
Insurance companies across the nation have partnered with us to help them manage their print and mail, including health insurance, homeowners insurance, and more. We deliver reliable print and mail outsourcing for insurance companies.
Outsourced Print and Mail Services Include:
- Comprehensive print and mail solutions (statements, invoices, EOB, EOC, marketing letters)
- Electronic bill presentment & payment (EBPP) integration
- Workflow tracking and reporting
- Disaster recovery and business continuity are built in
- Postcards, letters, variable data printing, mailing lists, and online retargeting
- Compliance letter and notice management
- Return mail processing solutions
- Multichannel direct mail marketing
- Document redesign services
Insurance Document Sample PDFs
What Types of Insurance Documents are Processed at FSSI
FSSI combines state-of-the-art technologies with secure printing processes to offer customized print and mail services that automate and track the production and delivery of printed or electronic policyholder communications.
Our services include:
- Monthly policy billing statements
- Policy cancellation notifications
- Renewal declarations and ID cards
- Policy reinstatement notices w/Proof of Mailing (POM)
- Explanation of Benefits (EOB) statements
- Lender-placed insurance letters
- Notices of collateral protection insurance
- eDocuments and eNotifications
Why Do Clients Trust FSSI to Handle Sensitive Customer Documents?
In the past, insurance companies faced challenges in outsourcing the printing and mailing of insurance documents due to transparency, control, technology limitations and costs.
However, working with FSSI, we have implemented regulatory-compliant security practices, detailed mailpiece tracking and reduced entry costs, making outsourcing a more viable option. To learn more about the benefits of outsourcing print and mail for insurance providers read our Business Process Outsourcing blog.
See why the nation’s leading insurance providers have trusted FSSI for nearly 45 years.
About FSSI
With 45 years of experience partnering with insurers, FSSI is a trusted insurance printing and mail outsourcing service provider, specializing in secure, regulatory-compliant customer communications. We offer comprehensive solutions, including policy processing, eDelivery, targeted marketing mail, and secure document management, designed to meet the specific needs of insurance carriers and agencies.
We serve you from four locations nationwide. FSSI’s corporate headquarters are in Santa Ana, California, with strategically located print and mail facilities in Coppell, Texas; Orlando, Florida; and Lincoln, Rhode Island, boosting capacity and strengthening operational redundancy while ensuring enhanced support, automation and client-facing technologies across all locations.
Comprehensive Insurance Printing and Mail Solutions
Our services include print, mail, data processing, marketing communications and electronic document presentment. We have developed policyholder communications strategies that comply with ever-changing regulations. We collaborate with various insurance specialties, including auto, home, life, health insurance providers and more.
Quality, accuracy, security, and value are at the core of our processes when processing and mailing regulatory-mandated documents. FSSI offers unique features that set us apart:
- Insurance documents: Monthly billing, cancellations, renewals, ID cards, reinstatements, EOBs, lender-placed letters, collateral protection notices, eDocs/eNotifications.
- Bill/invoice processing: Efficient handling cuts overhead and errors.
- Check mailing: MICR printing, inline with other docs.
- Health documents: HIPAA-compliant PHI management.
- Direct mail campaigns: Multichannel expertise.
- Digital presentment: eStatements, online banking, eNotifications, archiving.
- Workflow tracking: Real-time status and reports from any device.
- Disaster recovery: Backup and overflow to prevent data loss.
- Compliance management: Streamlined letters/notices per regulations.
- Return mail: eReturn solution ensures Move Update compliance, auto-address updates.
- Document redesign: In-house designers optimize layout, color and composition for better customer understanding.
Why Do Insurance Companies Trust us as their Print Vendor?
Outsourcing to FSSI can significantly impact lead times and delivery accuracy. Our state-of-the-art facility is strategically designed for quick and error-free job completion. From advanced digital inkjet printers to streamlined inserting and finishing capabilities, we ensure on-time processing and delivery of your critical documents.
When you partner with FSSI, you gain access to a wealth of advantages that can revolutionize your operations:
- Cost efficiency: Reduce the stress and costs of in-house document production. We help you save both time and money.
- Operational efficiency: Our strategic document composition services streamline your processes, ensuring maximum operational efficiency.
- Design excellence: We leverage industry-leading design techniques to enhance the layout, branding, messaging, and marketing of your documents.
- Transparency and accountability: With FSSI, you have full transparency through in-depth workflow tracking and real-time reporting.
- Compliance assurance: Reduce risk, avoid penalties, and optimize production efficiency with our compliant print, mail, and electronic services.
Keep your Insurance Agency Compliant with Changing Regulations
We understand that insurance companies face a dynamic regulatory environment. Our commitment to compliance begins with a meticulous understanding of the ever-changing regulatory landscape. We stay vigilant, monitoring updates and changes from regulatory bodies to ensure our services align with the latest requirements.
Our core values include a strong focus on data security, privacy, business continuity, and disaster recovery. FSSI undergoes annual SOC 2 audits and maintains HIPAA compliance in our facilities, with rigorous security practices that exceed industry standards, including:
- Building security
- User/server-level security
- Secure data standards
- Secure data archival options
- Document security
- Employee training
Learn more about our security infrastructure.
Effective Direct Mail Marketing for Insurance Companies
Direct mail continues to be a reliable method for insurance companies to connect with potential clients and enhance lead generation. Whether your focus is on life, auto, or homeowners’ insurance, we offer customized direct mail marketing services designed to meet the needs of agencies both large and small.
Our solutions combine the time-tested impact of printed materials with cutting-edge digital marketing strategies, such as website retargeting and display ads, to amplify your presence online and maximize campaign effectiveness.
Comprehensive Direct Mail Marketing Services for Insurance Agencies
We provide a range of direct mail and digital integration options to help you achieve your marketing goals:
- Postcards: Professionally designed to engage and inform your target audience.
- Letters: Personalized communication for a more tailored approach.
- Variable Data Printing: Customized messaging for specific customer segments.
- Mailing Lists: Accurate targeting with data-driven list curation.
- Online Retargeting and Digital Marketing Automation: Bridging print and digital for a cohesive strategy.
- Online Dashboard for Campaign Tracking and Analytics: Full visibility into performance metrics in real-time.
Our fully integrated multichannel marketing approach ensures your campaigns achieve maximum impact. From initial design to final reporting, we streamline the entire process, allowing you to focus on your business while we handle the details. With a data-driven strategy and advanced automation, your marketing efforts will benefit from increased efficiency and measurable results.
For innovative direct mail campaigns that seamlessly combine print and digital marketing, contact our marketing services division, Splash, to learn more about how we can help grow your business.
Schedule a Consultation: Discover the Benefits for Your Insurance Agency
Our secure processes and technology enable us to provide 100% data-to-document integrity and output accuracy at every step. Let us help deliver a variety of business-critical documents for the insurance industry. From transactional to marketing documents, let us help your insurance company securely process:
- Monthly policy billing statements
- Policy cancellation notifications
- Renewal declarations and ID cards
- Policy reinstatement notices
- Explanation of benefits (EOB) statements
- Lender-placed insurance letters
- Notices of collateral protection insurance
- eDocuments and eNotifications
- Direct mail marketing mailers and letters
Could your insurance agency benefit from partnering with a print and mail service provider like FSSI? Contact us online or call us at 714.436.3300 today for a no-obligation consultation, to schedule a product demo or a review of your existing insurance documents.