Government Printing and Mailing Solutions

Effective communication is essential for government operations. Whether it’s tax notices, court documents, or public service announcements, delivering accurate, secure, and timely messages fosters trust and engagement with constituents. FSSI specializes in customized government printing and mail outsourcing, enabling government agencies to focus on their core missions while improving efficiency and service quality.

FSSI delivers print and mail outsourcing services designed to help government agencies communicate effectively. Our approaches are designed to make government programs more successful and to promote public involvement at the local, regional and national levels.

Government building

Print and Mail Services Include:

  • Print and Mail Document Processing
  • Government Communications
  • eStatements and Electronic Document Presentment
  • Variable Data Printing
  • In-House Design and Development
  • 24/7 Online Workflow Tracking and Reporting
  • Direct Mail

Discover why clients have trusted FSSI for over 45 years with their government print and mail solutions.

Government Print and Mail Services for Tax, Billing, and Notices

Serving diverse government agencies, we produce and deliver essential documents — from tax and billing communications to notices and public outreach — that keep operations running and communities informed.

Our secure platform provides full transparency and tracking for every mailpiece, along with reliable archival records management. Using advanced print and mail technology, we produce a wide range of transactional and marketing communications in black-and-white or full color with variable content capabilities.

We support government, courts, utilities, public universities, non-profits, and other organizations seeking efficient, secure, and scalable document outsourcing solutions.

Types of Government Agencies We Serve

Types of Documents Printed and Mailed
  • Tax and Revenue Agencies
  • Courts and Judicial Systems
  • Utilities and Public Services
  • Transportation and Licensing Agencies
  • Public Health and Human Services

Types of Government Documents Produced at FSSI

  • Property and unsecured tax bills
  • Lien and delinquency notices
  • Defaulted property tax sale notifications
  • Utility bills and account notices
  • Jury summons notices and court forms
  • Parking and tolling statements and invoices
  • Parking and tolling violation notices
  • Eligibility notices and benefit statements
  • Postcards and direct mailers
  • Newsletters

Learn more about our robust infrastructure built to support secure government clients that demand exceptional data security and privacy for sensitive personal information.

Infrastructure

Full-Service Print and Mail Solutions for State, City and County Government Agencies

Stack of Tax Forms

Discover the full spectrum of services FSSI provides to enhance efficiency, reduce costs, and ensure regulatory compliance for government agencies and municipalities at the state, city, and county levels. Our offerings go beyond print and mail, incorporating exclusive online content management, eDelivery, and job tracking tools.

Key Features:

  1. Online job tracking and reporting: Gain real-time access to job status, monitor inventory, generate detailed production reports, and engage in PDF proofing through our user-friendly online platform.
  2. Letter template management: Streamline your communication by consolidating letter templates into a manageable few. Benefit from a secure, audit-friendly system for composing and managing individual letter types.
  3. Electronic presentment and payment: Improve public access to statements, invoices, and essential electronic documents through our user-friendly platform. Customize email and text notifications, and offer convenient bill pay options to enhance the user experience.
  4. Customizable data formatting: Facilitate data mapping by adding design elements, ensuring precisely composed printed and electronic customer documents from virtually any data input, using industry-standard software.

Mailing and Address Quality Controls

Ensure the timely processing and mailing of critical government communications with FSSI’s advanced monitoring and control features.

  1. Unique piece tracking (UPT): Track each mailpiece through every stage of FSSI’s production process and into the USPS mailstream, ensuring the highest level of accuracy and integrity.
  2. Intelligent mail barcode (IMb®): Facilitates mail tracking through the postal system, providing valuable insights into mail status even beyond FSSI’s facilities.
  3. Return mail solutions: Integrate eReturn Mail™ from FSSI to electronically manage undeliverable-as-addressed mail and update your customer address database. Eliminate trays of undeliverable mail in your mailroom to reduce manual entry tasks for your staff. Say goodbye to undeliverable mail challenges and enhance your overall mailroom efficiency.

Explore the advantages of outsourcing print and mail and see what it means for your agency’s bottom line. Learn more about the benefits FSSI brings to government agencies.

hipaa and soc 2 certifications and seals

Tax Collection Communications

FSSI supports Tax Collectors with high-volume, time-sensitive taxpayer communications through secure data processing, project management and production distribution. We deliver across print and mail, email, online and mobile channels to ensure accurate and timely outreach.

We deliver consistent, on-time communications that meet or exceed SLAs, while helping agencies reduce costs through shared postal incentives. Backed by proven, secure solutions, we ensure critical taxpayer communications are handled with accuracy, reliability and confidence.

  • Scalability: Built to seamlessly handle peak tax season volumes
  • Visibility: 24/7 online workflow tracking and reporting for full production transparency
  • Compliance: Adheres to SOC 2 standards for secure handling of taxpayer data
  • Security: Encryption and controlled access to protect sensitive information
  • Redundancy: Multi-layered backup and failover for uninterrupted operations
  • Dependable: Trusted partner to Florida Tax Collectors, Property Appraisers, Supervisors of Elections and Clerks of Court

Secure Tax Form Processing: Safeguarding Your Confidential Information

data security and privacy practices for government printing companies

Few documents contain as much personally identifiable information as tax forms. Recognizing the critical nature of safeguarding this sensitive data, we understand that a single breach can result in costly fines, penalties, or even litigation, jeopardizing the trust you’ve established with customers, the public, or the community at large. At FSSI, we are here to assist you in managing and mitigating that risk.

FSSI’s Commitment to Security

Security is our top priority. FSSI has made substantial investments in secure print technology, data security software, and stringent facility practices to protect, manage, and deliver confidential information safely. That commitment is validated annually through successful SOC audits, where our rigorous procedures and controls ensure every tax form, from the first 1099 to the last, is processed accurately, on time, and securely.

Tax Form Printing Solution

  • Secure handling and processing of tax forms: Our processes include the masking of Social Security Numbers (SSN) and a full-sheet format designed to prevent envelope-window exposure of recipient information.
  • Secure online approvals: Facilitate quick, online review and approval of PDFs at any time, ensuring convenience for our clients. Additionally, electronic production reports are available to verify counts.
  • Householding for postage savings: Tax documents with the same address are grouped into the same envelope to optimize postage efficiency.
  • Quality controls and processes: SOC compliance guarantees the accuracy and security of all form-related information throughout the processing of your tax forms.

Choose FSSI for comprehensive tax form processing solutions that prioritize security, accuracy and efficiency. Safeguard your confidential information and ensure compliance with our advanced technologies and rigorous practices.

Data Security Practices and Certifications Required by Government Agencies

Government agencies face ever-evolving challenges, and FSSI recognizes the importance of addressing security concerns unique to the public sector. Local and federal government entities demand an unwavering commitment to security and privacy, especially when dealing with personally identifiable information and sensitive data.

Our core values include a strong focus on data security, privacy, business continuity, and disaster recovery. FSSI undergoes annual SOC 2 audits and maintains HIPAA compliance in our facilities, with rigorous security practices that exceed industry standards, including:

  • Building security
  • User/Server Level Security
  • Secure Data Standards
  • Secure Data Archival Options
  • Document Security
  • Employee Training

Choose FSSI for Your Government Agency’s Print and Mail Needs

fssi esop logo

For over 45 years, FSSI has partnered with government agencies to provide secure, reliable, and cost-effective print and mail solutions. Our expertise in handling sensitive documents, combined with advanced technology, allows agencies to improve operational efficiency, maintain regulatory compliance, and enhance communication strategies.

  • Cut costs without sacrificing quality
  • Streamline workflows with automated tracking
  • Around-the-clock reporting and workflow management
  • Deliver 99.9% on-time mail accuracy
  • In-house design and development team

Join the many government organizations that trust FSSI to simplify their print and mail processes while delivering exceptional service and results. Schedule a free audit or call 714.436.3300 to discover how FSSI saves time, taxpayer dollars and resources.

Connect with a Government Specialist Today