{"id":5766,"date":"2018-06-05T16:24:09","date_gmt":"2018-06-05T23:24:09","guid":{"rendered":"https:\/\/fssi-ca.com\/staging\/?post_type=press&#038;p=5766"},"modified":"2021-12-06T15:11:57","modified_gmt":"2021-12-06T23:11:57","slug":"fssi-partners-with-solutions-by-text-to-expand-mobile-communication-opportunities-for-clients-in-highly-regulated-industries","status":"publish","type":"press","link":"https:\/\/www.fssi-ca.com\/staging\/press-room\/fssi-partners-with-solutions-by-text-to-expand-mobile-communication-opportunities-for-clients-in-highly-regulated-industries\/","title":{"rendered":"FSSI Partners with Solutions by Text to Expand Mobile Communication Opportunities for Clients in Highly-Regulated Industries"},"content":{"rendered":"\n<p>SANTA ANA, CA \u2013 June 2018 \u2013 FSSI is proud to announce a new partnership with <a href=\"https:\/\/www.solutionsbytext.com\" target=\"_blank\" rel=\"noreferrer noopener\">Solutions by Text<\/a>, an industry-leading provider of the delivery of critical communications in an SMS format. FSSI has been delivering critical communications for over 35 years on behalf of highly-regulated organizations in the financial services industry. Organizations such as auto and consumer lenders, as well as banks and credit unions, require secure and compliant platforms to deliver letters, statements, invoices, bills and other confidential documents via print and electronic channels. With a direct integration with Solutions by Text\u2019s scalable and comprehensive <a href=\"\/capabilities\/edelivery\/\">SMS Text Message<\/a> Software, FSSI now offers its clients a mobile channel that boasts a 94% open rate within 9 minutes or less. This near-instantaneous communication is sent directly to a customer\u2019s cherished mobile device, thus increasing the likelihood that a message is received and read. FSSI\u2019s flagship <a href=\"\/solutions\/\">ePresentment and eDelivery<\/a> product, eStream<em>One<\/em>, will benefit from this fast and reliable latest-in-technology solution that meets FSSI\u2019s clients\u2019 security and compliance requirements.<\/p>\n\n\n\n<p><strong>FSSI\u2019s New SMS Offerings Include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Document availability notifications<\/li><li>Document delivery<\/li><li>Compliant SMS template messages<\/li><li>Payment and other time-driven reminders<\/li><li>Pay by Text<\/li><li>Inbound MMS<\/li><li>Document and envelope message integration<\/li><li>DocuSign integration<\/li><li>Marketing communication<\/li><li>SMS KPI Dashboard<\/li><\/ul>\n\n\n\n<p><strong>2-Way Texting Customer Service and Compliance Features<\/strong><\/p>\n\n\n\n<p>In addition to taking advantage of the above offerings, FSSI clients can leverage Solution by Text\u2019s 2-way texting customer service platform. 2-way texting via an intuitive interface offers companies yet another method to service and engage customers. Advanced security features such as Verify by Text and Stop Safety Net ensures that clients send Secure Text Messages only to viable phones and customers who agreed to receive them. These built-in compliance features give clients\u2019 confidence that they meet the stringent requirements of the Telephone Consumer Protection Act (TCPA) of 1991.<\/p>\n\n\n\n<p><strong>FSSI Ensures Continuity, Flexibility, and Control for Clients<\/strong><\/p>\n\n\n\n<p>\u201cWe are excited to partner with Solutions by Text because they offer our clients invaluable expertise, a consultative approach, and a scalable solution in an evolving method of communication of the digital user. Offering this solution allows our clients to expand their channel offerings and meet more customers\u2019 preferences for both transactional and marketing communications without compromising on compliance and security.\u201d Says FSSI\u2019s CEO, Jennifer Dietz. \u201cWe\u2019ve developed a robust, highly-customizable electronic presentment and delivery platform that delivers a seamless online experience to end users called eStream<em>One<\/em>. Now, not only can we manage customer delivery preferences on behalf of our clients, but we can service them all as well. Secure and centralized multi-channel offerings ensure continuity, flexibility, and control for our clients.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>About Solutions by Text<\/p><p><\/p><cite>Solutions by Text (a division of Marketing Response Solutions, founded in 1996) has identified and streamlined communication proficiencies for a vast array of industry leaders. With a solid understanding of SMS compliance requirements, SBT combines sound consulting with software efficiencies to automate the process. Now a customer receives the perfect message each time they meet specific criteria! For more information, visit <a href=\"https:\/\/www.solutionsbytext.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.solutionsbytext.com<\/a> or call 1-800-979-1212.<\/cite><\/blockquote>\n\n\n\n<p><\/p>\n","protected":false},"author":6,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"press-category":[20],"press-tag":[],"class_list":["post-5766","press","type-press","status-publish","hentry","press-category-partnerships"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FSSI Partners with Solution By Text for SMS Text Messaging Services<\/title>\n<meta name=\"description\" content=\"By integration with Solutions by Text\u2019s scalable secure SMS text message software, FSSI now offers text message services to clients.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, 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