{"id":17691,"date":"2022-09-07T09:04:04","date_gmt":"2022-09-07T16:04:04","guid":{"rendered":"https:\/\/fssi-ca.com\/staging\/?page_id=17691"},"modified":"2025-01-10T10:18:41","modified_gmt":"2025-01-10T18:18:41","slug":"auto-finance-outsourcing-faq","status":"publish","type":"page","link":"https:\/\/www.fssi-ca.com\/staging\/industries\/auto-finance\/auto-finance-outsourcing-faq\/","title":{"rendered":"Auto Finance Outsourcing FAQ"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large noborder\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"514\" src=\"https:\/\/fssi-ca.com\/staging\/wp-content\/uploads\/Auto-Finance-Outsourcing-FAQ-Header-800x514.png\" alt=\"\" class=\"wp-image-18048\" srcset=\"https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/Auto-Finance-Outsourcing-FAQ-Header-800x514.png 800w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/Auto-Finance-Outsourcing-FAQ-Header-400x257.png 400w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/Auto-Finance-Outsourcing-FAQ-Header-768x494.png 768w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/Auto-Finance-Outsourcing-FAQ-Header.png 1056w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-do-auto-finance-companies-and-subprime-lenders-outsource-their-print-and-mail\">Why do auto finance companies and subprime lenders outsource their print and mail?<\/h3>\n\n\n\n<p>Those in the auto financing business, especially sub-prime lenders, face tough challenges in today\u2019s fast-paced, highly-regulated lending environment. Much of your success depends on the quality and effectiveness of communications, such as letters, notices and statements.<br><br>Having a print-mail company with over 40 years of experience, like FSSI, including extensive auto finance experience, helps you reduce the cost and risk of acquiring and servicing customers and facilitates timely payments.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-main-benefits-when-auto-finance-lenders-outsource-with-fssi\">What are the main benefits when auto finance lenders outsource with FSSI?<\/h3>\n\n\n\n<p>There are three primary reasons auto finance companies choose FSSI as their outsourcing vendor. One of the\u00a0<a href=\"\/staging\/benefits-outsourcing-print-mail-jobs-reduced-costs-reduced-risks-increased-efficiency\/\">benefits of outsourcing printing<\/a>\u00a0is our industry experience. We\u2019ve worked extensively with auto finance firms of all sizes and specialties and currently partner with Shaw Systems to serve and support many clients. The second reason is our compliance controls. When you work with FSSI, you\u2019re assured of a production environment that employs the latest data security and handling technologies. Thirdly is our exclusive, <a href=\"\/staging\/turnkey-print-mail-solution-auto-finance-communications\/\">turnkey print-mail solution<\/a> for auto finance clients. No other print and mail outsourcing vendor offers anything comparable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-does-fssi-s-nbsp-turnkey-print-solution-nbsp-for-auto-finance-companies-include\">What does FSSI\u2019s&nbsp;turnkey print solution&nbsp;for auto finance companies include?<\/h3>\n\n\n\n<p>FSSI offers a specially bundled, highly-scalable solution just for auto finance companies. It combines several powerful business-building tools into one convenient, easy-to-use platform that gives you greater control over your document, and in turn, the customer experience.  The standard bundle includes: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/staging\/capabilities\/electronic-presentment\/\">eStreamOne<\/a>\u2122 \u2013 A highly customizable electronic statement presentment and payment solution with feature-rich elements that provide quick and easy access to paperless statements, invoices and other important documents (includes HTML and PDF formatted documents displayed using responsive web design).<\/li>\n\n\n\n<li><a href=\"\/staging\/capabilities\/letter-management\/\">letterStreamOne<\/a>\u2122 \u2013 An accessible, client-controlled letter template management solution that facilitates online print-mail fulfillment for letter and notice production using a user-friendly, sharable repository &#8211; and includes unlimited revisions.<\/li>\n\n\n\n<li><a href=\"\/staging\/capabilities\/workflow-tracking-reporting\/\">workStreamOne<\/a>\u2122 \u2013 An online job tracking and reporting that puts you in control of monitoring and managing document production with 24\/7 real-time access to data and analytics.<\/li>\n<\/ul>\n\n\n\n<p>For clients who want them, available compliance tracking and reporting options include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mailpiece Monitoring<\/strong> \u2013 This Lets you track each individual mailpiece throughout FSSI\u2019s production environment and into the USPS mailstream. <\/li>\n\n\n\n<li><strong>Intelligent Mail Barcode (IMb\u00ae)<\/strong>\u2013 In January of 2013, the USPS introduced the barcode and mandated that it be included on all mailed pieces that qualify for automation discounts, replacing the familiar PostNet barcode. The code allows tracking of mail through the postal system and facilitates deeper USPS reporting.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-does-fssi-have-experience-working-with-subprime-auto-lenders\">Does FSSI have experience working with subprime auto lenders?<\/h3>\n\n\n\n<p>Yes, we have developed customized communication and payment solutions for many well-established and fast-growing subprime lenders. We understand the key business issues associated with subprime lending including, acquisitions, servicing and collections, and offer the tools and support needed for you to succeed in these areas.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-does-fssi-mostly-work-with-large-auto-finance-companies\">Does FSSI mostly work with large auto finance companies?<\/h3>\n\n\n\n<p>We do have several larger lenders as clients, but we also serve a number of up-and-coming small- and mid-sized companies. That\u2019s the beauty of working with FSSI: you get \u201cA-team\u201d service, support and solutions, regardless of your size or industry tenure. Your challenges become our challenges and we welcome the opportunity to help you overcome them all.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-do-you-integrate-with-popular-auto-finance-industry-data-processing-providers\">Do you integrate with popular auto finance industry data processing providers?<\/h3>\n\n\n\n<p>In terms of auto finance data handling, FSSI is \u201cplatform agnostic.\u201d That is, we work with all major providers and are adept at developing reliable, accurate, regulatory-compliant solutions for any data requirement. Examples of our integration experience include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>MegaSys <\/li>\n\n\n\n<li>CMSI <\/li>\n\n\n\n<li>DEFI <\/li>\n\n\n\n<li>Shaw Systems<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-types-of-auto-finance-documents-and-borrower-communications-are-processed-at-fssi\">What types of auto finance documents and borrower communications are processed at FSSI?<\/h3>\n\n\n\n<p>As our clients\u2019 go-to print and mail vendor, FSSI can securely process and deliver an extensive list of loan documents, including, but not limited to, the ones below. Contact an FSSI auto finance specialist if you have questions about a particular kind of document or electronic correspondence: <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>AA letters\u2013TD and Conditional <\/li>\n\n\n\n<li>Printed and electronic statements <\/li>\n\n\n\n<li>Welcome letters, RTC (right to cure) <\/li>\n\n\n\n<li>One-time drafts <\/li>\n\n\n\n<li>Annual privacy letters<\/li>\n\n\n\n<li>NSF Letters<\/li>\n\n\n\n<li>Cancellation and past-due notices<\/li>\n\n\n\n<li>Repo letters<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Reinstatement letters<\/li>\n\n\n\n<li>GPS\/starter interrupt notices<\/li>\n\n\n\n<li>SMS text messages<\/li>\n\n\n\n<li>Notice of intent to sell<\/li>\n\n\n\n<li>Collection letters<\/li>\n\n\n\n<li>RTC, NOI and NSF notices<\/li>\n\n\n\n<li>Deficiency notices<\/li>\n\n\n\n<li>Mobile presentment and payment integration<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-do-you-offer-job-tracking-as-well-as-individual-mailpiece-tracking\">Do you offer job tracking as well as individual mailpiece tracking?<\/h3>\n\n\n\n<p>You\u2019ll have immediate access to an abundance of production data and online job tracking and reporting, with additional go-to access to historical trends over a specific time period. Benefit from real-time analytics and metrics, detailed visual charts and graphics, and exportable management reports for an optimized user experience.<br><br>Need to know that a specific file was received? Not sure about your current postage balance? Ready to review a PDF sample file for approval? Quickly and easily log in and access the immediate details you need. It\u2019s full, audit-ready, in-depth monitoring and reporting at your fingertips.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-measures-do-you-take-to-ensure-regulatory-compliance-in-document-production\">What measures do you take to ensure regulatory compliance in document production?<\/h3>\n\n\n\n<p>Security is our top priority at FSSI. Clients rely on us to deploy and utilize the leading-edge data handling and workflow technologies that safeguard data throughout production. Click below to learn more about how we secure data and ensure compliant production.<br><a href=\"\/staging\/infrastructure\/\">Infrastructure<\/a><br><a href=\"\/staging\/infrastructure\/soc-certification\/\">SOC Certification<\/a>\/<a href=\"https:\/\/www.fssi-ca.com\/infrastructure\/hipaa-compliance\/\">HIPAA Compliant<\/a><br><a href=\"\/staging\/capabilities\/secure-data-processing\/\">Customer Data Security and Privacy<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-do-you-offer-financial-direct-mail-marketing-services\">Do you offer financial direct mail marketing services?<\/h3>\n\n\n\n<p>Yes, our targeted direct mail services will help attract new customers while also helping you promote new services to existing borrowers. When it comes to purchasing a vehicle, financing is one of the most important aspects for new buyers.<br><br>With a data-driven, end-to-end multichannel direct marketing solution, your <a href=\"\/staging\/direct-mail-marketing-letter-printing-auto-finance\/\">auto finance direct mail <\/a>campaign works in tandem with robust digital marketing for stellar results. It includes an automated process that\u2019s 100% done for you, with the right promotional activities in place to extend your marketing reach \u2013 including full attribution in an online dashboard for visibility and tracking.<br><br>If you are looking to learn more about our advanced direct mail and marketing campaigns, visit FSSI&#8217;s Marketing Services Division,\u00a0<a href=\"https:\/\/www.fssi-splash.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Splash<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Commonly Asked Questions About Outsourcing Print and Mail for the Auto Finance Industry<\/h2>\n\n\n\n<p>Experiencing growing pains or simply looking for a more capable, experienced compliant provider? Take advantage of FSSI\u2019s nearly 45 years of outsourcing experience.\u00a0 Call 714-436-3300 today for a no-obligation document production or data conversion consultation.\u00a0 You may also visit\u00a0<a href=\"\/staging\/industries\/auto-finance\/\">auto finance outsourcing solutions<\/a>\u00a0for more information about outsourcing the processing and mailing of customer documents.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full noborder\"><img loading=\"lazy\" decoding=\"async\" width=\"3935\" height=\"821\" src=\"https:\/\/fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01.png\" alt=\"hipaa and soc 2 certifications and seals\" class=\"wp-image-19773\" srcset=\"https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01.png 3935w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01-400x83.png 400w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01-800x167.png 800w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01-768x160.png 768w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01-1536x320.png 1536w, https:\/\/www.fssi-ca.com\/staging\/wp-content\/uploads\/website_banner_2024-01-2048x427.png 2048w\" sizes=\"(max-width: 3935px) 100vw, 3935px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Why do auto finance companies and subprime lenders outsource their print and mail? Those in the auto financing business, especially sub-prime lenders, face tough challenges in today\u2019s fast-paced, highly-regulated lending environment. Much of your success depends on the quality and effectiveness of communications, such as letters, notices and statements. Having a print-mail company with over [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":13410,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17691","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Print and Mail Outsourcing for Auto Finance FAQ<\/title>\n<meta name=\"description\" content=\"We cover some of the commonly asked questions about outsourcing print and mail and document processing for auto finance.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Print and Mail Outsourcing for Auto Finance FAQ\" 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