workStreamOne™ Online print-job monitoring
and production reporting.
Approve files, view real-time production status,
monitor inventory/postage-24/7
Drawing on 30+ years of industry experience, FSSI’s in-house developers have designed workStreamOne™ to support leading financial institutions’ most stringent monitoring and reporting requirements. Whether you mail tens of thousands or multiple millions of monthly statements, invoices or documents, workStreamOne™ provides the control and accountability you’ve been looking for.
Greater accountability and process control
To view reports and monitor production status, simply log to your customized WSO Home Page. Hierarchical access-rights settings allow you to authorize different individuals or teams to monitor different kinds of information. Once authenticated for entry, users have immediate access to a wealth of production data and online reporting tools, including:
- File receipt status, including time, file name and byte size
- Job status, with time/date stamps of each job into each of FSSI’s production departments
- Secure PDF-proofing portal for approving files prior to release into print and mail and/or ePresentment and e-mailing
- Stock and envelope receipts, usage and counts
- Scanned images of paper stock and envelopes
- In-depth postage reports, including usage by job, breakdown of rates applied and balances
- Reports detailing Production statistics and SLA metrics
- Link to FSSI’s self-service solutions, including Selective Messaging Module and letterstreamOne™
Approving jobs online
Use the WSO Job Approval portal to view a Count Report that details production metrics for files processed, as well as PDF samples of random (or specifically selected) accounts. Multiple users can log on simultaneously to:
- Review the same samples
- Add notes on the portal, then approve the file for print and mail
- Reject the file and request an explanation
Efficient forms management
All stock, envelopes and inserts delivered to FSSI are defined with unique codes that are tied to your individual jobs for quality control purposes. Upon receipt, we verify your materials, and then scan them to create easily recognizable images of each stock and envelope type.
Powerful online reporting
For historic and analytical purposes, FSSI hosts management reporting tools that display production and SLA metrics. Reports are generated in real time, as each file is processed through FSSI’s application program, then throughout the print/mail production process. Results may be exported (into Excel files or other popular formats) for ad-hoc reporting, data mining or in-depth analysis.
Postage Use and SLA Summaries
The Postage Detail Report
This report displays the postage-meter rate of each piece in a file, for developing usage projections and/or identifying cost-saving opportunities.
Detailed SLA Summary
View SLA activity a month at a time or for any date range you choose. Total production volumes (by Application Code) help you analyze trends and production summaries, while providing at-a-glance insights into how many pieces are mailed and when.
Free consultation
See more. Know more. Save more. With workStreamOne™ – available exclusively from FSSI. Click here to request a free consultation.