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HIPAA

HIPAA Compliance

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HIPPA-Compliant Print-Mail Output Solutions: Good Medicine. Good Business.

FSSI’s HIPAA-compliant print-mail output solutions help healthcare providers not only enhance the patient billing and payment experience but also make the business side of providing care more efficient, profitable and compliant.

In a certified secure environment, FSSI combines print-mail best practices with leading-edge production technologies to ensure the quality, accuracy and integrity of documents produced from sensitive patient data. The result is HIPAA-compliant print-mail output solutions that can reduce cost and risk, while making you more competitive.

The term ‘print-mail output’ includes a wide range of printed and electronic healthcare documents, both of which we can design and produce from a single data feed. Sophisticated data handling and encryption protocols enable FSSI to satisfy HIPAA privacy rules that require healthcare companies (and their third-party vendors) to maintain reasonable and appropriate administrative, technical and physical safeguards.

Compliant, Auditable Output

Unlike other print-mail companies, FSSI offers web-based tracking and reporting tools that create an accurate, auditable trail for each mailpiece, from file receipt at FSSI, through our secure production process, and ultimately, to USPS induction. Detailed granular reporting provides clear evidence that can be used as ‘proof of mailing,’ should consumers claim that documents weren’t sent.

HIPAA-Compliant Output: Some Examples

Whether your company is a large bustling institution or smaller high-mail volume clinic or practice, FSSI can customize a HIPPA-compliant output solution to meet your strategic business and patient communications objectives. Examples of HIPAA-compliant healthcare documents produced at FSSI include:

  • Patient bills and statements
  • Patient letters and notices
  • Explanation of Healthcare Benefits (EOB)
  • Explanation of Healthcare Coverage (EOC)
  • Healthcare billing statement inserts
  • Patient or physician mailers

Learn more about our print-mail output services, including custom document design and formatting that can increase patient engagement and improve remittance and response rates.

Compliance Reporting, Collections Letters, Payment Solutions and More

Customize your healthcare print-mail output solution with any or all of FSSI’s strategic online tools:

workStreamOne: exclusive online print-job monitoring and production reporting that lets healthcare teams approve files, view real-time job status, and monitor inventory/postage levels, 24/7; includes support for ad-hoc reporting, data mining or analysis.
Secure Compliance: online, real-time document tracking and reporting that provides a record of healthcare document production and delivery, while reporting the disposition and location of every mailpiece produced by FSSI.
letterStreamOne: exclusive, web-based letter/notice management solution that enables healthcare teams to create and update notices, collection letters and other time-sensitive documents in MS-Word®, and link to FSSI’s digital printing-and-fulfillment center for high-quality production; provides 100% data-to-delivery, with complete hierarchical control over approvals, revisions and version tracking.
eStreamOne: flexible, best-in-class electronic presentment/payment offering with an impressive choice of format and remittance options, including: PDF presentment with optional HTML summary; highly personalized patient messages and dynamic graphics; from their electronic bill, patients may choose to pay online, with a credit card, debit card, or ACH.

Healthcare Print-Mail Output Case Study

See how FSSI helped one healthcare company lower its mailing, postage, leasing and labor costs with a customized print-mail output solution.

Healthcare Print-Mail Consultation

An integrated print-mail solution, including patient-friendly document design, can do wonders to help grow your business and improve the patient communications experience. Contact a healthcare print-mail specialist today to learn more about our HIPAA-compliant output solutions or to schedule a no-obligation demo or consultation.

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