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FSSI is a full-service, single-source provider with extensive banking and financial industry experience. Founded in 1980, we've been the preferred print-and-mail partner for some of the nation's largest institutions. Outsourcing to FSSI enables you to reduce paper, postage and operational costs; ensure regulatory compliance; and maximize control over outgoing statements, letters and other correspondence.
Whether you serve a local, regional or international customer base, FSSI can tailor an integrated statement solution to fit your unique needs. Which services do you need to outsource? FSSI offers all these and more.
- Deposit, checking, savings or combined statements
- Compliance letters and notices (USPS, FedEx, UPS and e-delivery)
- High net-worth and trust statements in full-digital color
- Credit Card statements
- Year-end tax forms
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- Loan documentation mailings
- Privacy mailings
- Compliance letters and notices
- Welcome Packages
- Special Fulfillment Packages
- Personalized marketing mailers with PURLS and emails
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FSSI combines proven mail-and-marketing know-how with customized programming and specialized banking knowledge to deliver solutions and options that can stimulate growth and increase customer satisfaction. Examples include:
- Selective messaging and inserting based on variables such as zip code, account type and loan size
- Householding of statements with same address into one envelope, saving postage and envelope costs
- Custom deposit slip integrated with statement, to encourage more deposits
- Highlight color and full-digital color printing
- Foreign language statements
- Check images printed inline and mailed with statements
- Online links to check image repositories
- Electronic presentment of statements or documents from the same data feed
- Transpromotional designs to promote marketing and manage white space
- Exstream Dialogue® software—for creating transactional and transpromotional statements
- letterStreamOne™—for managing critical customer communications and marketing letters
- Unique Piece Tracking™ (UPT™)—to confirm and time stamp the printing and mailing of each statement transmitted
- Co-mingling and inline postal sorting—to ensure maximum postage savings
- workStreamOne™—provides online access to job status, inventory monitoring, convenient PDF proofing and detailed reporting
- XMPie® software —multi-channel marketing tool supporting full-color, digital printing and Web-driven marketing with PURLS and emails
- eStreamOne™—electronic delivery solution, in PDF and/or HTML with a link to your home-banking website or for customer-care access, plus customize marketing email notifications, add targeted marketing messages and graphics and many other features and functionality
FSSI successfully completed an independent SAS 70 Audit of its document handling and e-Presentment controls and 168,000 sq. ft. facility. Mail-piece processing, finishing and tracking are performed onsite in a strictly controlled environment, so you're assured of secure data management and timely deliveries—even with quantities into the millions.
FSSI offers several eco-friendly options to help you meet consumer demand for “greener” materials and practices. These include recycled, reusable and corn-based PLA window-film envelopes, as well as recycled paper stock.
For more information or a free process and communications assessment, contact Steve Bolaris, Vice President of Sales and Marketing at 714-436-3865 or stevebolaris@fssi-ca.com.
Need more information about a specific topic, service or capability? Please enter your inquiry in the space below and click Send. A representative will get back to you within one business day or less.
Because FSSI holds WBE status, we're eligible to participate in your institution's supplier diversity MWDVBE Program. Contact us for more information.
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