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FSSI specializes in the design, formatting, production and delivery of integrated, high-impact solutions that transform ordinary member statements into extraordinary promotional tools. Founded in 1980, we’ve been a strategic resource and partner to some of the nation’s largest, most successful Credit Unions and financial institutions.
Whether you serve a local, regional or international member base, FSSI can tailor a solution to fit your needs. Through attention-getting spot color, eye-catching graphics and carefully crafted message boxes, we create targeted, easy-to-read content that builds member trust and speaks to their unique needs and interests. Services include:
- Deposit, draft, savings or combined statements
- Compliance letters and notices (USPS, FedEx, UPS and e-delivery)
- Credit Card statements
- Year-end tax forms
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- Loan documentation mailings
- Privacy mailings
- Welcome Packages
- Special Fulfillment Packages
- Personalized marketing mailers with PURLS and emails
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FSSI combines proven mail-and-marketing know-how with customized programming to deliver cost-effective service options that can stimulate growth and strengthen member relationships. Examples include:
- Selective messaging and inserting based on variables such as zip code, account type and loan size
- Householding of statements with same address into one envelope, saving postage and envelope costs
- Special mail-code handling
- Transpromotional designs to promote marketing and manage white space
- Custom deposit slip integrated with statement, to encourage more deposits
- Highlight color and full-digital color printing
- Foreign language statements
- Check images printed inline and mailed with statements
- Electronic presentment of statements or documents from the same data feed
- Online links to check image repositories
- dataStreamOne™—printing and mailing of transactional and transpromotional statements from virtually any data input, utilizing industry-standard software and equipment
- eStreamOne™—electronic delivery solution, in PDF and/or HTML with a link to your home-banking website or for customer-care access, plus customize marketing email notifications, add targeted marketing messages and graphics and many other features and functionality
- letterStreamOne™—for managing critical customer communications and marketing letters
- Secure Compliance™—secure tax-form processing with online review and approvals
- workStreamOne™—provides online access to job status, inventory monitoring, convenient PDF proofing and detailed reporting
- XMPie® software —multi-channel marketing tool supporting full-color, digital printing and Web-driven marketing with PURLS and emails
- Unique Piece Tracking™ (UPT™)—to confirm and time stamp the printing and mailing of each statement transmitted
- Co-mingling and inline postal sorting—to ensure maximum postage savings
FSSI successfully completed an independent SAS 70 Audit of its document handling and e-Presentment controls and 168,000 sq. ft. facility. Mail-piece processing, finishing and tracking are performed onsite in a strictly controlled environment, so you're assured of secure data management and timely deliveries—even with quantities into the millions.
FSSI offers several eco-friendly options to help you meet consumer demand for “greener” materials and practices. These include recycled, reusable and corn-based PLA window-film envelopes, as well as recycled paper stock.
For more information or a free process and communications assessment, contact Michael Perales, Business Development at 714-436-3392 or michaelperales@fssi-ca.com.
Need more information about a specific topic, service or capability? Please enter your inquiry in the space below and click Send. A representative will get back to you within one business day or less.
Because FSSI holds WBE status, we're eligible to participate in your institution's supplier diversity MWDVBE Program. Contact us for more information.
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